Built by Professionals Who Understand Vacation Rentals
As the owner of Dream Stay Vacation Rentals and an active property manager as well as co-host for several out-of-state rentals, I needed a platform that could support both current operations and future growth. OwnerRez has provided the flexibility to manage guest communications, channel integrations, rental agreements, payments, reporting, and other critical workflows from a centralized system. What has impressed me most is that the company understands the vacation rental industry. The team behind the platform has real-world operational knowledge, which is reflected in both the software and the support they provide. While there is a learning curve due to the platform's depth, the level of customization and control makes it well worth the investment. I would confidently recommend OwnerRez to professional hosts, co-hosts, and property managers looking for a scalable long-term solution.
Switched from: Hostaway
Reason for switching: I transitioned a client from Hostaway to OwnerRez based on my experience with multiple property management systems. I knew OwnerRez would better support the operational needs of both the property owner and my management company, Dream Stay Vacation Rentals, through its flexibility, automation, and extensive customization options. The setup process is more involved than some platforms, but the result is a far more powerful system that can be tailored to the way a professional property management business actually operates.
Pros
What I appreciate most about OwnerRez is the combination of flexibility and industry expertise. The platform is highly customizable and supports everything from guest communications and rental agreements to channel management and reporting. Their support team understands the vacation rental industry and provides practical guidance based on real operational experience rather than scripted responses.
Cons
Because OwnerRez is so feature-rich, there is a learning curve for new users. The number of customization options can feel overwhelming at first, but the documentation, training resources, and support team make it easier to get up to speed. The long-term benefits far outweigh the initial time investment, just don't expect to learn all the bells and whistles at once, this is a journey worth taking your time with.
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