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...most obsessive attention to detail. I take that seriously. I'm naturally a problem-solver, an over-communicator, and unapologetically detail-oriented, because in this line of work, sweating the small stuff prevents the big stuff. What advice would you give to new short-term rental operators?

Decide early what kind of operator you want to be, and build around that. There's a difference between chasing...

...dditional call. Pretty sweet, right!

One of the high-level goals of the 2.0 API is to reduce chatter and provide a more-functional interface for developers. In other words, we want you to do more stuff with fewer calls. This approach of mixing in tags and fields achieves that because, as a partner, you can request booking data and see the tags and fields for that booking at the same time without m...

...when you come up with a new design.

The owner statement was tweaked to allow temporarily-showing full amounts and some other things as well. Give it a look!

While we were in there working on PM stuff, we also added the ability to set commission to quarter percents. For instance, now you can set commission to be 20.25% instead of 20 or 20.5%, and you can do this everywhere commission is set - on...

...ownerrez-some-end-of-year-presents-automatic-5star-reviews-new-forums-sms-brands-new-airbnb-fee-types#portal-access we updated portal users to be "login-only users" which set the stage for additional stuff coming in the future. Now you get to see why that update mattered.

Previously, if someone else's OwnerRez account had already granted access to a person you want to grant access to, the person had...

...remains the same. If you do happen to be the lucky European merchant that needs this, your guests will see something like this when they're confirming their booking:

For most of you, this new 3DS2 stuff will never be used because you're not a European merchant. However, this work lays the foundation for other security enhancements that might affect you in the future.

We're proud to be one of the...

...er in a new "Booking Window & Duration" section. We hope this clarifies which time options are available for Airbnb.

Learn more by reading the Request to Book (/support/articles/air-inquiries-and-stuff#rtb) section of the Airbnb inquiries, quotes, special offers, booking requests, pre-approvals (/support/articles/air-inquiries-and-stuff) support article. Full Legal Cancellation Policy Added to G...

...ests happy; keep them coming back; make them want to refer you to their friends and family. They are far less likely to do these things after an awkward confrontation over damages.

Make sure broken stuff is actually acknowledged and addressed.

Let's face it - knobs and dishes break, walls get dented and scratched, towels and sheets get stained. And even worse than having to fix these things is not...

Happy Hump day, everyone! 🐫 We have 37 updates to discuss with some exciting new features to start it off. While our focus continues to hover around the PM module, we knocked out some other stuff this week that will fortify the ongoing 2021 roadmap. Here we go.

* New Features
* Enhancements & Tweaks
* Bug Fixes New Features

For years, OwnerRez has tried to guess what your fees types are so th...

...le night/weekend rate for a single season and property. You'll define the season and property by name or ID and then put in the nightly and weekend night rate. Simple!

That's it for the shiny new stuff, but there's a lot more to go through as we move into enhancements and bug fixes... Enhancements & Tweaks

Let's cover the channel stuff first, and we'll start with Airbnb.

We added an option wher...

...ture of the Internet. I was told that blog posts should be persistent and reflect the time in which they were written, even if they now seem obsolete. So, as much as it pains me, I'll leave the old stuff alone.

We've also added comment capability to the update history so you can let us know what you think when stuff happens. As with the blog, the comment capability is available via the forums under...

...s... The star rating will only show on Google search results that are these pages on your website:

* Your home page
* Your reviews pages (if you have one showing)
* Specific property pages

So stuff like your FAQ or Availability page won't have a star rating on them when they come up in Google search results.

Another important thing is to understand how the star rating and review count are cal...

...k.

Last week, we put out a chunky 26 update release with a new video feature and a long-awaited update to our cancellation screen. Let's run through it quickly before you fall asleep from wine and stuffing!

* New Features
* Enhancements & Tweaks
* Bug Fixes New Features

If you use our Hosted Website or WordPress Plugin, you can now show videos in the photo carousel for each property. This ha...