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  • Blog

    Webinar 2/2: OwnerRez Demo
    4 years ago

    On Tuesday 2/2, join us for a live demo of OwnerRez! This is a great opportunity for you to learn something new and ask questions you have during the Q&A section.

    Glen Ruggiero, from our customer success department, will give a high-level demonstration of how OwnerRez looks across all of its menus and features.

    The session is free to join, but you need to use the sign-up for OwnerRez Demo webin...

  • Blog

    Stripe Connect and 3D Secure 2, Better Handling of Failed Cards, Last Minute Bookings w/o Security Holds
    4 years ago

    Hey look - it's the first Hump Day of 2021! 🐫 Time to talk updates. Our list of updates is small this week but includes a huge Stripe/3DS2 update that was months in the making.

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    A couple months ago, we mentioned working on a large update for Stripe that would support Strong Customer Authentication and the 3D Secure 2 ("3DS2") st...

  • Blog

    Webinar 3/2: Dynamic Pricing Industry Expert
    4 years ago

    On Tuesday 3/2, we'll sit down with Alexander Shartsis, former Perfect Price CEO, to discuss dynamic pricing.

    We'll cover what you should expect, how involved you should be, and when to set up dynamic pricing. Knowing the answers to all the questions we'll cover, will help you grasp how to use dynamic pricing successfully.

    The session is free to join, but you need to use the sign-up for Dynamic...

  • Blog

    Webinar 2/23: OwnerRez/NASTRA - Making the Most of OwnerRez
    4 years ago

    On Tuesday 2/23, OwnerRez will be hosting a webinar with NASTRA to go over how to make the most of OwnerRez.

    We'll discuss with Alece Ronzino from NASTRA (Nashville Area Short Term Rental Association) all the best practices for messaging guests and more! From sending point of contact forms to easily setting up your own hosted website, we'll demo it live!

    The session is free to join, but you ne...

  • Blog

    Webinar 2/9: OwnerRez/Airbnb - Taxes
    4 years ago

    On Tuesday 2/9, OwnerRez will be hosting a webinar with Airbnb to discuss taxes.

    We'll sit down with Caroline Robbins, Connectivity Partnerships Manager at Airbnb, and go through how to properly configure your taxes for Airbnb.

    The session is free to join, but you need to use the sign-up for OwnerRez/Airbnb webinar link to register.

    You can find all of our past and future webinars on our Webi...

  • Blog

    Webinar 11/2: OwnerRez/ASTRHO - Tech Toolbox
    3 years ago

    On Tuesday 11/2, OwnerRez will be hosting a webinar with ASTRHO.

    Join us for this 1-week power course where you'll learn everything from how to connect your listings to channels, the available smart home solutions, to other types of marketing or operations technology. Find the best-fit options for you!

    The session is free to join, but you need to use the sign-up for OwnerRez/ASTRHO webinar link...

  • Forums

    2 Factor Authentication For OR Account Login.
    2 years ago

    Could we please have 2-factor authentication implemented for Owner Rez account logins?

  • Property Management » PMv1 (Legacy) » Owner Statements (Legacy)

    Extra Bookings (Too Many Bookings Showing Up on Statements) (Legacy)
    1 month ago

    ...nt a canceled booking to not show up on a statement, you need to fix the financial amounts on the booking. The next section, below, details how to correct the financial amounts for canceled bookings. 2) Empty bookings, "owner bookings" or other $0 bookings

    Another common one is $0 bookings - that is, bookings that have no balance to remit to the owner yet is showing on the statement. You might h...

  • Integrations » Devices

    StayFi
    2 weeks ago

    ()

    StayFi () allows OwnerRez users to easily provide their vacation rental guests with a Wifi access point that asks for their name and information before connecting (like you see in hotels and airports)! StayFi also offers an internal...

  • Integrations » Housekeeping Services

    Turno
    1 month ago

    Turno () (formerly TurnoverBnB) connects vacation rental hosts with local, vetted STR cleaning professionals to simplify and automate cleaning schedules, communications, and payments.

    All OwnerRez customers can now use Turno (formerly Turno...

  • Integrations » Guest Communication

    Akia
    1 week ago

    () () Akia () is a text-messaging platform designed to help vacation rentals quickly build and distribute customer-facing workflows to streamline their guest arri...

  • Integrations » Guest Communication

    Chekin
    1 week ago

    ()

    Chekin () helps hosts automate the entire check-in process from the booking confirmation till the check-out, allowing them to save time, money and comply with the legal requirements by managing everything online: guest reg...

  • Integrations » Guest Communication

    DACK
    1 week ago

    ...th mobile key entry, thermostat and hardware control, on-demand amenities and more. Steps for integration:

    1. Log in to the DACK dashboard () with your credentials.

    ()

    2. On the left-hand panel...

  • Integrations » Insurance

    Safely
    6 months ago

    ()

    Safely () offers to OwnerRez clients the ability to purchase primary insurance that covers all damages, liability, and any guest-caused incidents arising from a vacation rental operation.

    It is often challenging to properly insure a vacation...

  • Pages

    Senior Software Developer
    1 year ago

    ...eb UIs to robust backend logic, services, and databases using C#, ASP.NET MVC, MySQL, HTML, CSS, and JavaScript.
    *

    Keep Things Running: Share on-call duties, monitoring our AWS infrastructure (EC2, RDS, ALB, etc.), deploying releases, and tackling system issues or complex customer tickets with finesse.
    *

    Shape Our Future: Drive best practices in operations and infrastructure, collaboratin...

  • Forums

    Mill Creek Cabin in response to: Is there a better way to track widgets in Google Analytics?
    4 years ago

    2.1) I assume you're putting "window.OwnerRez = { skipLoadDefaultWidgets: true };" within the script tag? It doesn't quite read that way.

    2.2) Where are you putting:

    ga(function(tracker) {
    window.OwnerRez.loadDefaultWidgets(tracker);
    });

    In the header after GA code? beginning of widget?

    Thanks for your help, Chris!

  • Blog

    Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on Google
    3 years ago

    Happy weekend, everyone! 🍹 This week, we've released 17 updates including two great new features, the biggest of which is that you can now add a blog to your OwnerRez website! Let's go through it.

    * #new New Features
    * #updates Enhancements & Tweaks
    * #fixes Bug Fixes New Features

    Those of you with an OwnerRez website, sit up...

  • Forums

    Doug M in response to: VRBO Native Messaging in OwnerRez via API integration
    1 year ago

    ...ur account every year.

    I would like to see our community discuss this and say what their volume and average ticket is and what their processor is charging.

    We should be able to get to the low 2% range given our large average ticket. by Sloanish (/forums/users/347368404) – Mar 28, 2023 11:25 PM (UTC)

    What you're suggesting—processing costs near 2%—would be incredible. Unfortunately, as...

  • Forums

    PayPal changes and Chargeback protection??
    3 years ago

    Saw this in email .
    "What are the upcoming pricing changes for merchants in the U.S.?
    Effective August 2, 2021, we’ll be making changes to our published rates in the United States to better align our pricing with the value that our products and services provide to merchants. Our goal is to be transparent and upfront with our customers about the changes. These changes only apply to our U.S. users...

  • Forums

    Airbnb quote via channel does not include channel upcharge? (API integrated)
    3 years ago

    ...when quote (as "special offer") was created, it did not look like it had 10% upcharge. I ran a "channel rate tester" and that showed correct amount with upcharge. "Special offer" quote:
    Rent 5 nights 2,706.00 $2,706.00
    Surcharge Cleaning Fee 190.00 $190.00
    Total: $2,896.00

    Channel Rate tester for same dates:
    Rent 5 nights 2,976.60 $2,976.60
    Surcharge Cleaning Fee 209.00 $209.00
    Total $3,185.60...