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  • Guides

    Vacation Rental Photography Tips to Increase Bookings
    1 year ago

    ...es area. You can also automatically import your property listing photos and other information from Airbnb or Vrbo, which will populate the photos into this area.

    Essential Photos for Your Rental Property

    Capturing high-quality images of your vacation rental is key to attracting potential guests and securing bookings. Let's take a loo...

  • Guides

    10 Board Games Perfect For Your Short-Term Rental
    1 year ago

    ...Discover popular board games that make your Airbnb vacation rental stand out! Enhance your guests' stay with our selection of games perfect for game nights.

    Board games have become an essential part of the guest experience for many Airbnb vacation rentals. They offer a unique way to unwind and bond, transforming a...

  • Forums

    Check-lists?
    4 months ago

    ...e triggers from that. I need a very simple ability to say "send this email every day at 9am until this tag/task is removed".  Right now your system will trigger ONCE on DAY1 and not RETRIGGER on days 2-99.

  • Forums

    Deposits suggestions
    9 months ago

    Would be nice to:
    1) Have navigation arrows when opening Deposits records to move forward/back to the next/prior transaction.

    2) Have names display on the report (yes I know there can be many names) but I think a lot of folks will primarily have transactions with 1 name.

    3) An option to export to spreadsheet would also be handy. Many possible uses.

    All this to make it easier to handle t...

  • Forums

    GVR and Discount Position
    1 year ago

    The news about Google Vacation Rentals is fantastic ... thank you! In regards to discounts ... I put them in position 2 so they don't apply to the Cleaning Fee (in position 3). If GVR doesn't allow discount positioning, is there a recommended strategy? Thanks!

  • Forums

    Add discount to quick quote
    1 year ago

    when can we please have the option to add discount to a quick quote?  I just lost out on $280 because I created a quote with a 10% rebook discount for a returning guest).  And before I could disable it, someone booked my property and nabbed that discount. Grrrrr!!!!  Of course there are no criteria I could have selected for “returning guest” to prevent this from happening. And I don’t like the fact...

  • Forums

    Michael C in response to: Check Lists
    4 months ago

    I am already using tag automation, however we can not setup multiple triggers from that. I need a very simple ability to say "send this email every day at 9am until this tag/task is removed".  Right now your system will trigger ONCE on DAY1 and not RETRIGGER on days 2-99.

  • Forums

    Ken T in response to: Link for individual properties
    1 year ago

    ...s has 6 properties, so, here are their individual pages:

  • Blog

    Alece in response to: Integration With Enso Connect
    1 year ago

    Their product looks beautiful! I'd love to see how the OR rental agreement flows into their system if anyone is already integrated and cares to share! 

    It also looks like currently there's no 2-way-sync of check-in/out times -- which is enough of a drawback to make me need to hold off for now. Any ETA on if/when that may be added to the integration?

  • Blog

    Enso Connect in response to: Integration With Enso Connect
    1 year ago

    Hey Alece,

    You can absolutely flow the rental agreements through our Boarding Pass solution! Let us know if you want to learn more. As for the 2-way check-in/out times, we'll look into this, as it is really helpful when a guest purchases an early check-in/late check-out! Stay tuned :) 

    - Francois

  • Blog

    Enso Connect in response to: Integration With Enso Connect
    1 year ago

    Hey Scott,

    You have 3 options for ID collection in Enso Connect...

    1. With Biometrics using our partners like Autohost or Superhog. 

    2. ID collection through Enso Connect (no biometrics)

    3. No ID collection. 

    Collecting IDs via email or messaging is a breach of security for your guests - using the Boarding Pass solution increases trust with the guest when it comes to security, a...

  • Forums

    Ken T in response to: Request Guest Contact Info for CRM -NON BOOKING- (Inquires /Other)
    1 year ago

    ...ng information for a booking, such as, not just the guest's contact information, but potentially their credit card, offering travel insurance, etc.  These aren't appropriate at the inquiry phase.

    2. For direct-book inquiries, contact information is gathered when the inquiry is made, so we already have it.  For channel inquiries, contact information is not provided by the channel, and intentiona...

  • Forums

    Miapartamentos in response to: Triggers not being sent?
    1 year ago

    I sent over 8 examples of triggers not being sent. 

    In the past 2 days I had close to 10 more triggers that failed to send.

    Support has been extremely unhelpful (I got one email 3 days ago and haven't heard back in over 48 hours).

    This is not acceptable.

  • Blog

    Caitlin C in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    ...anding whether or rates are just transferred from ownerrez to GVR ike they are with other channels or if there is anything special I need to do?

    Also, I turned on the GVR integration but it says "2 properties don't show in this list because they aren't connected" why would this be?

  • Blog

    Victoria H in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    If we currently have it setup as Criteria > Listing Sites > All, (which includes GVR), can we just keep it this way?? by TreasureIsland (/forums/users/347392357) – Mar 18, 2024 11:41 PM (UTC)

    You can, but keep in mind that some surcharges may not work on Google the same way they work on other channels. That is why differentiation may be important. You can set 2 surcharges : one  for Google va...

  • Blog

    T3 Management in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    Forgive the poor wording on my question.

    of the two options:

    1. OR hosted site

    2. Global Landing Page

     

    it seems like using the OR hosted site is the better option. Is that the consensus?

  • Blog

    Paul W in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    Forgive the poor wording on my question.

    of the two options:

    1. OR hosted site

    2. Global Landing Page

    it seems like using the OR hosted site is the better option. Is that the consensus?

    It depends on what is important to you....

    If you use the hosted site option the guest is shown your website/brand directly when they come over from Google.  If you use the global landing pa...

  • Blog

    JohnK in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    Forgive the poor wording on my question.

    of the two options:

    1. OR hosted site

    2. Global Landing Page

    it seems like using the OR hosted site is the better option. Is that the consensus?

    It depends on what is important to you....

    If you use the hosted site option the guest is shown your website/brand directly when they come over from Google.  If you use the global landing pa...

  • Blog

    Anne S in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    also if I start with directing to my OR hosted site, can I switch to Google global landing page later?  And vice versa?  Is it an easy switch? by JohnK (/forums/users/347426943) – Mar 24, 2024 2:20 PM (UTC)

    Good question, John! Yes, switching to the global landing page, or back to your OR hosted website, is always an option and available to you by changing your Landing Page selection on your...

  • Blog

    Anne S in response to: Google Vacation Rentals Now Available for All!
    1 year ago

    I intergrated with GVR 3 weeks ago and it still shows pending.  Why is that? by Toni L (/forums/users/347429625) – Mar 26, 2024 3:35 PM (UTC)

    Toni, as we stated in our GVR Overview (/support/articles/google-vacation-rentals-overview) support article, "Users can expect a delay of 2+ weeks before their properties go live on Google Vacation Rentals due to a manual onboarding process by Google...