Keepers () revolutionizes housekeeping for short-term rental hosts with automated cleaning management that requires no host fee. By connecting directly to your OwnerRez calendar, Keepers syncs your booking schedule with a network of vetted housekeepers, ensuring your property is always guest-ready. See if Ke...
PetScreening () streamlines pet and animal management across properties, enabling you to maximize revenue, optimize occupancy rates, screen assistance animals, and reduce risk.
The PetScreening integration with OwnerRez allows PetScreening to import properties and bookings from...
...demo) and bi-weekly Q&A sessions (/webinar-ownerrez-qa) , but we also host special focus sessions and Q&A webinars on specific topics.
This month, we are hosting the following special webinars: 4/23 2:00 PM EST/11:00 AM PST: Focus Session - Listing Import, iCals, Channel Bridge
Join Adrielle from our Onboarding Team for her series on account setup. Today's topic is Surcharges and Discounts, i...
Subject
Configuring Per Guest Per Stay Fees on Airbnb Body
Hi [first name]!
I'm reaching out because Airbnb has recently added support for "per guest per stay" fees to their Resort, Management, and Community/Association fees, so there's now a way to charge like this. Quick Summary:
We noticed that you've got one or more additio...
Happy Guest () automates your check-in process AND helps you with upsells and digital guidebooks. It's a flexible check-in solution that makes your arrivals and upsells seamless, automated, and fun. Think of Happy Guest as the future of guidebooks.
Host Like a Pro: Automate Check-ins, Upsell...
...nd an existing topic for this issue.
We constantly receive requests from guests for early check-in.
For example, our normal check-in time is 4 PM and let's say the guest wants to check in at 2PM. I set up a template with a trigger that sends the guest the door access code at 4 PM. It would be very useful if I could edit the trigger for a specific booking and change the time from 4 PM to 2...
...ely a pipe started leaking so I moved them to another apartment. It took 4 days for me to get the leak and everything tidied up.
So I have 1 apartment blocked out with an Airbnb booking for 2 more weeks which doesn’t have anyone in it.
The 2nd apartment has the guests in and I’ve blocked it off for the rest of their stay.
Is it possible to unblock the first apartment?
I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.
Alternatives considered: Lodgify
Reason for choos
...from the ownerrez property set, (It would be really cool if up to four photos could be used, based on dates, pre-set in the widget setting so they automatically change based on the time of year)
2) a headline
3) a secondary or 'tag line'
4) the inquiry form consisting of Arrival/Departure/Guests/Search
Please see the sample image.
Of course, the chat widget shown in the sample...
...listing from one place. Also, you can have a dedicated website through them, as well as integrate your smart locks and send custom lock codes to your guests.
I have not experienced any cons in the 2-3 years I've used OwnerRez. It takes a while to learn everything, but that's because there is so much you can do with it.
...ind and book directly has been against their TOS for as long as they've been charging commissions, which is many years now. So it's nothing at all new. by Ken T (/forums/users/347381996) – Apr 14, 2024 2:54 AM (UTC)
Hi Ken,
One picture is a QR link to a store where guests can enhance their stay by purchasing products and/or services. That is not related to evading commissions.
We have a number of staff creating and making changes to bookings. It would be great to see in the Activity section, which staff created the booking, which staff made a change or applied a payment, etc. by Camelo Y (/forums/users/347445261) – Oct 30, 2024 2:09 PM (UTC)
This would be a welcome feature in terms of accountability.
...door code, sends the rental contract for e-sign, communicates with the guests using email/text. Owner statements, adjusting the commissions are a breeze. We used 3 other PMS in the past (still using 2 for our own reasons) and OR beats them all in functionality.
It does 90% of our job automatically.
I have mistakenly added 2 users for the same owner. One "owns" the property. Is there a way to merge them? I tried to delete the user that is not the "owner", but the system only allowed it to be disabled. I received this message...
"This owner is actively in use for bookings, expenses, statements or disabled properties. This owner has been disabled instead."
This is a new property...
