OwnerRez makes beautifully fast and flexible vacation rental software that covers guest and booking workflows, accounting and financial details, reporting, channel integration, website hosting, and much more.
This video provides a high-level walk-through of how OwnerRez looks across all its menus and features. It doesn't dive deep into each area - that would take hours of video - but this will gi...
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Historical bookings may re-appear on new PM statements. Here's why… Body
Hi [first name],
Thank you for using the PM module. We're writing to inform you of a small change coming to PM Statements.
Beginning October 20, PM Statements will prorate booking expenses by the guest paid percentage and the number of nights booked before the statement date. This change affects only PM Stateme...
Hi,
Right now Tax report shows taxes you collect and normally it is the same as "taxes owed", but:
* sometimes you have to charge renters smth extra -- it goes to "taxable money" column and for everything to tie out nicely you have to manually calculate related taxes and add them manually to related charges (which is already a pain). In certain scenarios (Airbnb integration) you can't...
This is probably similar to another feature request I made: “Have a tag automatically change the check-in or check-out time when it's applied” However, this request is more general—it would be great if we could have a tag automatically apply commands like blocking booking dates or changing/moving bookings.
Perhaps the tag could trigger different booking features in OwnerRez, so actions like bloc...
All of my Booking.com links have become unpublished and I am getting (Request for forbidden hotel ID(s)) errors?
If i try and publish them i get a (Listing doesn't meet publishing requirements:
Data not found: Not found)
Simply put. please help.
And I've just realised that it is Thanksgiving in the US.
PCI compliance ensures short-term vacation rental businesses securely handle guest payments, protecting cardholder data and reducing fraud risks. Compliance with Payment Card Industry standards is essential for secure transactions and customer trust.
* What is PCI Compliance? (#definition)
* Is OwnerRez PCI Compliant? (#or-pci-compliant)
* Does my Short-term Vacation Rental Business have t...
OwnerRez's templates and triggers automate communication in your vacation rental business, reducing errors and improving efficiency. Personalize guest messages or notify third parties effortlessly!
Understanding how to set up triggers can be challenging. To help you get started, we've created a library of template and trigger examples for common scenarios during each booking stage.
Each support...
As OwnerRez continues to implement important design updates to improve the user experience, this support article will document the major changes.
Due to the ongoing app redesign, most videos () in the OwnerRez Support Center have outdated screenshots. For up-to-date context on the video tutorials, cross-reference this article.
* What's changed? (#chang...
