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  • Updates & Archives » Email Blast Archive » 2026

    Subject

    Update to Airbnb "Getting Around" description syncing Body

    Hey [first name]!

    We wanted to give you a heads up about a change to how transit (a.k.a., "Getting Around") information syncs between OwnerRez and Airbnb. What changed

    Airbnb's "Transit" description field has been renamed to "Getting Around," and OwnerRez now syncs this using your property's "Getting Around" description inst...

  • Updates & Archives » Email Blast Archive » 2026

    Subject

    PMv2 Upgrade Required by Feb 28 Body

    Hey [first name]!

    PMv2 (

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Discover the All-New Property Management (PM) System in OwnerRez Body

    Hey [first name]!

    If you've ever considered using OwnerRez for property management or expense tracking, now is the perfect time to take a fresh look.

    Over the past year, we've rebuilt our Property Management (PM) system from the ground up, and we're excited to show you what's new.

    If you're not sure it applies t...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Your Vrbo Cancellation Policy May Be Blocking Bookings Body

    Hi [first name],

    We noticed your Vrbo cancellation policy looks similar to one of Vrbo's supported options, like Moderate (100% refund ≥30 days) or Relaxed (100% refund ≥14 days), but with one key difference:

    Your policy includes either:

    * A cancellation fee, or
    * A refund amount that's less than 100%

    Because of this...

  • Blog

    Happy Friday!

    It's been a while since we posted a piece of industry news, but we are thrilled to announce that we will be providing you with an industry news blog every Friday. We mean it, EVERY Friday. So, let's dive into it.

    Friday vibes are in full swing here at OwnerRez, and so is our excitement for the new unified inbox we released last week. Have you had a chance to check it out? Discover...

  • Blog

    Happy Friday!

    Another week brings more updates in the ever-evolving world of short-term rentals. From new regulations in Santa Cruz County and Amsterdam to the rising popularity of mid-term rentals, there's plenty to discuss. Let's dive into this week's highlights.

    Santa Cruz County (California) supervisors have unanimously approved new measures to regulate short-term vacation rentals (https:...

  • Blog

    Happy Friday!

    As the cold of winter recedes and the warm promise of spring starts to emerge, March marks an exhilarating time of renewal and growth in our industry. Let's recap what happened this week.

    This past Thursday, Pamela Bogaczyk, and Steve Clark from our Engagement Team attended the vibrant 2025 Poconos Short Term Rental Conference () , where the a...

  • Blog

    Happy Friday!

    It's been another action-packed week, and to wrap things up, we've gathered the latest industry updates worldwide. Let's explore!

    The global vacation rental market is experiencing steady growth. () It is projected to increase from $90.2 billion in 2024 to $129.49 billion by 2034, with a 4.1...

  • Blog

    After turning a passion for real estate into a thriving business, Rupa Sunder co-founded Serene Stays () , a boutique vacation rental company offering luxurious, thoughtfully designed homes. She and her husband KC transitioned from long-term rentals to custom-built vacation homes in destinations like 30A and the Smoky Mountains. Can you tell us a little bit about your h...
  • Blog

    Happy Friday!

    The Spring season is here, bringing fresh air, longer days, and exciting updates to the short-term rental world! As travelers gear up for summer vacations and property managers prepare for the busy season, the industry is seeing shifts in regulations, technology, and market dynamics. Let's dive into it!

    Spain's Consumer Affairs Ministry has identified over 15,200 unlicensed vac...

  • Blog

    After leaving a corporate sales career and relocating to the Smoky Mountains, this property manager and his family turned their long-held vision into reality with Smoky Mountain Stays. () Starting with a lodge and a few cabins, they now offer a beautiful collection of affordable luxury vacation rentals in and around Bryson City, North Carolina. What is your backgrou...
  • Blog

    We're thrilled to announce Right to Rent () as a new integrated partner! This integration makes it effortless to support smart, effective advocacy that protects hosts and managers like you, automatically, every time you get a booking, through the Right to Rent Collaborative. About Right to Rent:

    The ability to operate vacation rentals is being challenged in cities a...

  • Pages

    Tired of paying thousands up front and getting locked into contracts? Switch to the #1-rated vacation rental software in the industry. Hundreds switch from LiveRez to OwnerRez every year, and it's easy to see why.

    Compare our features (#features) , support (#support) , and cost (#cost) to theirs.

    See what independent review boards (#rating-boards) say about OwnerRez versus LiveRez.

    Don'...

  • Forums

    I found a post on Facebook where someone suggested that they're able to market an early, check into Guest at a discounted rate and I would like to figure out a way to implement this using on orez.   

     

    Easy way to bring in some additional earnings from current guests.

    * If there's an available night at the beginning of a guest's reservation, ask them if they would like to check-in a day...

  • Forums

    That's only sort-of true, and, it depends on how you have set up your Airbnb account(s).

    If each of your owners has their own Airbnb account, then, Airbnb is going to give you this advice.  Technically it's accurate... but of course, in reality your owner would just give you the credentials to their Airbnb account and then you'd log in and do any required setup.

    If, like some PMs, you have...

  • Forums

    IME, "queued" is a bit of a misnomer. When you submit a message, yes, it is technically queued for the OR servers to call the messaging API, but in practice, even though it's not exactly sent in real-time, the queue is processed nearly immediately.

    So, yes, from a software developer's perspective, it's "queued" for sending, but from a normal person's perspective, it's effectively "sent" as soon...

  • Forums

    I just checked your account and looked at these messages. Initially this behavior might sound abnormal, but due to how Airbnb "message threads" work, it's actually expected.

    In both cases, the Airbnb "message thread" has multiple participants, including multiple guests and multiple co-hosts. Who participates in a "thread" is completely controlled on Airbnb's side (I believe guests can invite ot...

  • Forums

    There's no automated way to do this, but there are a few useful tools that can help.

    Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days.  There's also the Date Range report:

    OwnerRez keeps track of repeat guests as far as it knows, but, it isn't always reliable at identifying them beca...

  • Forums

    There's no automated way to do this, but there are a few useful tools that can help.

    Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days.  There's also the Date Range report:

    OwnerRez keeps track of repeat guests as far as it knows, but, it isn't always reliable at identifying them beca...

  • Forums

    Dan,

    Thanks for posting your thoughts. Those who have been here a while know that we are very passionate about the product, release a large number of updates (actively weekly updates () with monthly product blog posts that summarize () them), care about our community, and build a lot of internal tool...