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  • Rezzy AI

    ...d Directives that Rezzy can reference to really "up her game."

    Frequently Asked Questions (FAQs) () are the questions that guests often ask. Stuff like "Where's the closest corner store?" or "How do I get the grill to light?". Common questions you might include in your guest manual or post in a list on your website. You can configure FAQs for i...

  • Core Concepts » Guests » Managing Guest Records

    ...want the option to remove guest contacts. OwnerRez supports both options.

    OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.

    All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...

  • Messaging » SMS Messaging

    ...hing is sent to any government. While there are government rules in the US about adopting Brands and A2P sending, the information we submit is only used by our SMS carrier to prepare your "Caller ID" stuff with the carriers. We cannot say what happens to it beyond that, but OwnerRez does not transmit anything to any governing bodies, which we would not do based on our Privacy Policy (
  • Forums

    Hello, 

    We just tried to put some of our properties on Airbnb and ran into issues where they said they owners had to do the listings then add us in. Has anyone else run into similar issues? Part of the reason our owners adore us is because they don't have to do the back end stuff. Thank you in advance.

  • Reviews

    ...ke on my end, and they also send me to links on their site that offer additional support in the area I need help. I haven't ever been left in a lurch and they have answered all of my questions. Great stuff. I look forward to seeing how OR continues to evolve!
  • Forums

    ...as anyone had any good experiences with this company? We are not interested in selling Early check-ins or Late check-out we give these to our guests for free if available and we don't want to prepare stuff waiting in the rooms to sell our guests. We want to get a % of the huge amount of tourist activities Booked in our Area Like trips to Lego Land, Disneyland, Fishing Trips, Wine Tours, etc.  Why is th...
  • Forums

    ...vailable.

    Note that, with Airbnb, you can already create a custom quote in OwnerRez and send it to a prospective guest via the API.