Episode six of Walk 'n Talk: The Business Behind Vacation Rentals () is now available!
Hosted by OwnerRez co-founders Paul Waldschmidt and Chris Hynes, the podcast features honest, behind-the-scenes conversations about growth and what it really looks like to build and scale a software company. Inspired by years of candid discussions, each episode offers a raw look at how...
Subject
You're Already on PMv2. Here's What's Coming Next! Body
Hey [first name]!
Since you're already using PMv2 (the upgraded version of our Property Management module), you're ahead of the curve, and we're excited to officially kick off the full public rollout of PMv2 to all OwnerRez users.
Over the next several weeks, PMv2 will transition from private beta into full general availability...
Subject
SMS Messaging Update: Sending Outside the U.S. and Canada Body
Hi [first name],
Earlier this month, we announced that SMS messaging through OwnerRez had expanded to include additional +1 countries and territories. After going live, we discovered that this expansion cannot continue as planned.
To clarify: OwnerRez SMS has always been limited to phone numbers registered in the U.S. an...
Earlier this month, we announced that SMS messaging through OwnerRez had expanded to include additional +1 countries and territories. After going live, we discovered that this expansion cannot continue as planned.
To clarify: OwnerRez SMS has always been limited to phone numbers registered in the U.S. and Canada. That part has not changed. What we attempted to add was the ability to send SMS to g...
Subject
Still using Converge for payments in OwnerRez? It's time to move on. Body
Hey [first name]!
We are reaching out because you currently use Converge (aka. Elavon, aka. Costco) as your payment processor inside of OwnerRez.
Over time, Converge has become an older, increasingly limited platform that has caused ongoing challenges for both our users and our team. As the payments landscape...
OwnerRez makes beautifully fast and flexible vacation rental software that covers guest and booking workflows, accounting and financial details, reporting, channel integration, website hosting, and much more.
This video provides a high-level walk-through of how OwnerRez looks across all its menus and features. It doesn't dive deep into each area - that would take hours of video - but this will gi...
Subject
Historical bookings may re-appear on new PM statements. Here's why… Body
Hi [first name],
Thank you for using the PM module. We're writing to inform you of a small change coming to PM Statements.
Beginning October 20, PM Statements will prorate booking expenses by the guest paid percentage and the number of nights booked before the statement date. This change affects only PM Stateme...
We'll walk through:
* How Rezzy works
* How to train it with FAQs and Directives
* How Tasks and Sentiment Analysis fit into your workflow
* Real-world examples from live accounts
* What's coming later
We'll also have a live Q&A to help answer any questions you have. Register now!
Hi,
Right now Tax report shows taxes you collect and normally it is the same as "taxes owed", but:
* sometimes you have to charge renters smth extra -- it goes to "taxable money" column and for everything to tie out nicely you have to manually calculate related taxes and add them manually to related charges (which is already a pain). In certain scenarios (Airbnb integration) you can't...
Walk 'n Talk: The Business Behind Vacation Rentals pulls back the curtain on what it really takes to build, scale, and run a successful company in the vacation rental industry.
Hosted by Paul and Chris, co-founders of OwnerRez, the show is inspired by their long-standing ritual: taking weekly walks together to think through problems, debate ideas, and talk candidly about the business. These walki...
Fed up with surprise fees and glitchy software? Hostaway's surprise 1.8 percent booking fee shocked the industry and is hurting operators. Switch to the #1-rated vacation rental software in the industry. The number of Hostaway users switching to OwnerRez keeps growing, and it's no surprise why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what in...
Most vacation rental websites have a conversion rate of 0.4%. That's not good enough.
In this live session designed exclusively for OwnerRez users, we'll show you why most direct booking websites are broken and exactly how to fix yours in under 30 minutes.
You'll learn how to:
* Spot the three biggest things killing your conversions (and fix them fast)
* Use the Boostly Framework to get up t...
TL;DR
Custom fields are great to have, and in their current state, offer very little value. There have been a considerable number of mentions of custom fields that have gone unanswered.
CONTEXT
I've reviewed SO many feature requests and various forum posts surrounding custom fields. Many, if not most, of these have gone with little notice or comment from the OR team or from other...
