A new year is here, making January the perfect time to revisit your vacation rental operations and take a fresh look at your OwnerRez setup. 🎆 As plans for the year ahead come together, we've put together a strong lineup of webinars to help you review, refine, and improve your day-to-day workflows.
This month's webinar schedule includes live Demos, Q&A sessions, and Focus Sessions covering topic...
We're excited to introduce our new integration with Hello Guest Screen () , bringing a personalized digital concierge experience directly to your properties' smart TVs. About Hello Guest Screen
Hello Guest Screen is the digital concierge for your smart TV—making guests feel welcomed and informed, while helping hosts stand out and book direct. If your TV has access to...
Tighter rules and shifting demand are reshaping the vacation rental landscape. From Maui to Greece, governments are cracking down to address housing concerns, signaling a wave of change ahead of peak travel season.
Maui County is advancing legislation to phase out short-term vacation rentals () in apartment-zon...
From global crackdowns and price surges to platform safeguards and event-driven policy shifts, this week's vacation rental headlines reveal how external pressures are reshaping the industry ahead of the busy summer season.
In anticipation of Memorial Day and the Fourth of July, Airbnb is once again activating its "anti-party technology" (
We're excited to announce our new integration with BookingsCloud, () a marketing platform built for vacation rental managers. This integration brings BookingsCloud's AI-powered tools to OwnerRez users, helping you drive more direct bookings through data-driven and automated marketing campaigns.
About Booking...
Holidays are a great time to make premium profits because demand for vacation rentals is higher than at most other times! That's why most owners charge premium holiday rates. But the rules surrounding holidays can be complicated, which is why OwnerRez supports three quite different overlapping approaches to them.
* Generic Holiday Settings (#generic)
* Holiday Rates (#rates)
* Spot Rates...
Many OwnerRez users prefer to set up their accounts using our support documents () and videos () .
However, some users would rather have assistance setting up their account. With our ProConnect Service, we take a detailed, hands-on approach to reviewing your account and working with you on everything from listing setup to b...
Regional listing sites are a great way to get exposure in your area. They are more targeted than the big national sites and give a much more friendly and personal touch to guest interaction.
If you're thinking of developing your own site, we've got a write-up about building your own regional site () by our friend Bo...
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New Reason to List on Vrbo: Strike-Through Pricing & Promo Badges 🛒🏷️ Body
Hi [first name]!
If you've been thinking about expanding to Vrbo, now might be the perfect time.
We just released full support for Vrbo Promos - a new feature that helps properties stand out with eye-catching promotional displays. Combined with Vrbo's massive traveler base, this could be a significant oppor...
This isn’t a feature request specifically, but more of a question relating to all feature requests. On a number of threads in this forum I’ve noticed OR staff say something like:
Feel free to share it with likeminded users who would be willing to give it an upvote!
My question is how? How can we share and/or promote features that we think are desperately needed in OwnerRez?
I personall...
When you run a short-term vacation rental business, guest trust is everything. That trust doesn't just come from clean homes or great reviews; it also depends on how well you protect your guests' personal and financial information. Every time a guest books your property using a credit card, they're putting faith in your ability to keep their data safe.
PCI compliance: short for Payment Card Indus...
As an international customer, I find the appropriation of the “$” symbol to exclusively represent USD both misleading and discriminatory. The United States is not the only country that uses the dollar sign — currencies such as CAD, AUD, BZD, and many others share the same symbol.
If OwnerRez intends to position itself as a truly international platform, then the display of currencies must reflec...
Each year, Vrbo recognizes a select group from its 100+ integrated partners that meet its highest standards for performance and reliability. () The Vrbo Elite designation is the top level of recognition, reserved for partners that excel in technical reliability, listing optimization, booking excellence, and innovative tools.
OwnerRez is proud to have earned Vrb...
Hi Georgie and Sarah,
I asked our devs to take a look at Vrbo's API documentation, and it does not look like Vrbo makes this information available via the API. Unless / until they support that, we'd have no way to pull that data in.
If you look at the guest record directly in Vrbo, it should show you their average star rating as well as the number of reviews they've received, but I don't be...
Hey Jordan,
Google Vacation Rentals is not necessarily the issue. Your listing does market your direct book website to a broad audience. That's good and bad. Bad because scammers look for properties to vacation where they can check in at the last minute, using stolen credit cards. By the time the credit card is reported stolen and a chargeback is filed, they have enjoyed your place and are long...
I still haven't figured out how to get Rezzy to answer questions properly. At least she doesn't sound like a cheerleader on coke anymore. This is my setting for "Conversation and Tone":
Assume guest has an Eastern European background and is insulted by empty affirmations and undeserved congratulations, or any kind of unwarranted bonhomie, which should always be avoided. Be friendly but matter-...
