As we wrap up another big year, we're excited to share a snapshot of what 2025 looked like at OwnerRez.
From conferences around the world and major engineering milestones to millions of Rezzy interactions and countless hours spent supporting our customers, 2025 was a year defined by growth, momentum, and impact. This infographic highlights just some of the numbers behind the work our team put in...
This article provides a list of common questions and answers for the Houfy () channel integration that are not covered elsewhere. This article assumes you have already connected the Houfy channel integration () to OwnerRez.
* Adding a new listing to Houfy fr...
Instead of depending on iCal-synced calendars and the Channel Bridge () tool, OwnerRez suggests using our Channel Management () feature for a smoother experience.
If that is not possible, synchronize calendars by setting up both calendar import and export for each prope...
When you start a hosted website, we give you a test location on our hosted OwnerRez domain. When you're ready to go live, you'll link up your own domain name to the OwnerRez servers and from then on the hosted website will "live" at your domain and typing in that domain will take you directly to your OwnerRez hosted website.
We'll also generate an HTTPS secured certificate and apply it for you at...
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Webinar With Happy Guest Next Week! Body
Hi [first name]!
Join us live with Happy Guest on Thursday, February 5th, at 1 PM Eastern and 10 AM Pacific time! ()
If your revenue strategy feels like déjà vu, it's time to break...
New Features
* Airbnb channel integration onboarding process
* Add price quoting tools to Rezzy AI
* Add 15-minute scheduled trigger options
* Add support for multiple custom payment methods per property
* Add listing channel property photo exclusion options Enhancements
* Add Category links to LQA (Listing Quality Analyzer) results
* Add warning callout for same-day changeover overlappin...
Subject
Rezzy AI Webinar This Friday! Body
Hi [first name]! This Friday, February 6th, at 10:00 AM PST/1:00 PM EST, we are hosting a live webinar to talk about Rezzy AI!
We'll walk through how Rezzy AI works, how to train it with FAQs and Directives, how Tasks and Sentiment Analysis fit into your workflow, real-world examples from l...
Online payment forms eliminate back-and-forth emails, automate payment collection, and give guests a professional self-service experience. Less manual work for you, more convenience for guests, and a professional guest experience throughout.
The OwnerRez Payment guest form is available automatically for users of OwnerRez's new PayPal connections (/support/articles/paypal) and Stripe (/support/...
Hello!
Does anyone know if there’s a way to customise the colour of the blue ‘price’ box that appears once you’ve added dates to the BOOK NOW box please?
If it can be achieved with CSS, I’d dearly love to know the code please, as nothing I’ve tried has worked! I’m on an external website (Squarespace).
I also wonder if it’s possible to remove the ‘see details’ drop down in this same bo...
Hello!
Does anyone know if there’s a way to customise the colour of the blue ‘price’ box that appears once you’ve added dates to the BOOK NOW box please?
If it can be achieved with CSS, I’d dearly love to know the code please. I’m on an external website (Squarespace).
I also wonder if it’s possible to remove the ‘see details’ drop down in this same box, as it doesn’t really add anythin...
Hey Shannon,
We have the Trigger Forecast (/support/articles/triggers-setup-configuration#forecast) that can be filtered by property, but it will show you messages set to fire for individual bookings and does not show System Messages.
Alternatively, you can filter (by property) and sort your Triggers grid to see what is scheduled to fire when at that property (just click the Description c...
Hi Maartje,
It's super helpful when Rezzy can respond in the guest's native language, but you've got to be able to know what she said without having to copy / paste into a third party translation app! We definitely have plans to add translation options in the inbox in the near future.
Sounds like what you're asking for though is a bit more granular in that you'd like to tell Rezzy what lang...
Bri's option works, however it would show a list of all Properties. If you did need it Property by Property you would have to do further filtering.
I think an even better report to run would be the Booking Summary Report.
This can be run for different periods and set to give a count by Departure date across all listings and give you individua...
Hello Bri.
Thank you. As a dedicated anarchist/zagger/go-against-the-flow type, I have a massive aversion to Facebook, who have been proven to do what they do only so they can assimilate, mine and sell data on all of us.
That’s one of the reasons I appreciate these OR forums so much. I’ll go anywhere for a good discussion, as long as it’s not Facebook! 😁
