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  • Blog

    This week's roundup covers Hilton Head's updated short-term rental rules, Formula 1 driving a massive increase in rates, Booking.com's top travel trends for 2026, and new developments in Maui's vacation rental phase-out. Let's dive in.

    Hilton Head, South Carolina, leaders have reached an agreement on updates to short-term rental rules, though final approval is still pending. (

  • Blog

    ...erm rental rules in Kansas City ahead of the World Cup, and Airbnb's strategic push into rural Spain. Let's dive in.

    Airbnb reported strong Q3 financial results, () posting a 10 percent year-over-year increase in revenue and more than $2 billion in adjusted EBITDA, marking its highest quarterly result to date. Gross Booking Value rose 14...

  • Websites » Hosted Websites

    ...ppets to make changes to individual widgets that are in your own custom website, not a Hosted Website () .

    WARNING: These are coding magic and are not guaranteed to be supported forever. We will attempt to keep this page up-to-date, and not to make changes to Hosted Webs...

  • Channel Management » Channel Bridge

    ...channels) , open the synced channel (or create a new one if there is none yet) Property Settings tab. Enter the listing numbers for each property there -- just the numeric portion of the number like 123456 -- not any ha suffix or URL. If you have multiple listing numbers for a single property, you can enter them all, separated with commas. I'm getting an error like "Couldn't merge new charges..."...
  • Core Concepts » Rates » Nightly Rates

    ...ou can set Minimum/Maximum nights and Changeover Rules by selecting specific dates, clicking on the Set Rules dropdown list, and selecting either Minimum or Maximum Nights.

    In the Set Minimum Nights Rule pop-up, users can use the default rule from the season or property or set a custom rule for these nights, and click Update.

  • Integrations » Other

    HiChee is excited to launch its OwnerRez integration, making it simple for hosts to connect their properties with HiChee. Once linked, your listings are instantly verified so travelers know they're booking with a trusted host.

    Your rates will always be accurate and automatically updated, helping you attract more qualified bookings. Wh...

  • Core Concepts » Surcharges » Supplemental Surcharges

    ...nb)
    * Vrbo (#vrbo)
    * Booking.com (#bdc) Offline Surcharge

    Navigate to Settings > Surcharges > + Create Surcharge > Supplemental Surcharges > Offline Surcharge.

    Select a category for your Offline Surcharge from the Category dropdown list and, if desired, edit the guest-facing public Description field.

  • Channel Management » Channel Integrations » Crewdogs

    Crewdogs () is a veteran-owned travel platform founded in 2020 for the military community, sometimes called "Airbnb for the military," with verified service members through ID.me. It has grown across the U.S. and abroad, supporting Permanent Change of Station (PCS) moves, Temporary Duty (TDY), government trave...

  • Integrations » Guest Communication

    XenGuide () is an AI-powered concierge platform that streamlines vacation-rental operations by automating guest conversations across web, SMS and in-app chat and seamlessly pulling live data from OwnerRez and other leading PMSs. XenGuide automatically trains itself via listing details, photos, and any host-cre...

  • Integrations » Guest Communication

    ...)
    * What Data is Transmitted (#data) Steps for Integration

    1. Access Integration Settings

    * Navigate to your Porter Dashboard
    * Select Account from the main menu
    * Click on Integrations

    2. Add Property Management Integration

    * Under the Property Management section, click the Add button
    * A new integration entry will appear

    3. Decide how to handle Locations

    * Open the newly cre...

  • Forums

    My properties are in Bali and our prices are in millions. I would like to see prices displayed with the thousand separators. Like 2millions is 2.000.000Rp. To avoid typos
  • Forums

    We would like renters to be able to see the guest review banner at the top of each property listing page, or where they book, like it is on Airbnb.
    Example: 
  • Forums

    ...es of similar issues, to help OwnerRez in diagnosing issues faster and not rely on an email exchange for follow-ups, screenshots, and historical records of issues.

    For example, I recently created 2 support tickets and would like my co-owner to track them, but I was unable to add screenshots to fully explain each issue and have to wait for the initial email follow-up to then remember what I was...

  • Forums

    Hello, I'm 2 mo into using ownerez and have primarily had my property on Airbnb, which itself is a pretty well oiled machine. Now I want to have an option for direct booking that I can guide my family n friends to, if they ask. Is there an article on step by step directions on how to go about direct booking? What all agreements and coverage i need to have in place? Also, how do I market my property...
  • Forums

    ...ratings of the last 5 individual reviews
    *

    A direct link to the Airbnb listing of the unit
    *

    The report should be generated automatically based on a customizable schedule (e.g., every 2 weeks) or according to specific date ranges that I can select.

    Benefits:

    *

    This would allow me to track guest satisfaction and recent feedback in a clear, organized format.
    *

    It...

  • Forums

    Hi all,

    Just wanted to share what I’ve recently uncovered in case it helps someone else.

    In 2019 I signed up for credit card processing through Ascent Processing, which eventually switched me over to Elavon (US Bank). I was told I’d get a competitive flat rate around 3.3%, which seemed fine for my vacation rentals. Over time, though, I realized my effective rates were running 5–7%, even in...

  • Forums

    Great idea and thank you! How would this work for Airbnb reservations?  by Verde RentalsLLC (/forums/users/347427286) – Nov 2, 2025 3:06 PM (UTC)

    The same way. Create a channel template and channel trigger (applicable to Airbnb). Make sure you are clear in your template that whatever percent discount is off the rate they booked with, and taxes still apply.  If they agree, add an extra night i...

  • Forums

    ...or February. There are two configuration options available:

    1) Your first would need to be "Arrival Month" is "on" "January". 

    2) You can do ranges such as "Arrival month" is "on or after" "February" combined with "Arrival month" is "on or before" "March":

    Yo...

  • Forums

    ...handle this with after hours inquiries and directives w specific instructions. RTB v IB? See meet recording.

    Reply back on first two bullets to let them know this is already available. 1) blocks 2) same day booking cutoff time.

    4th bullet Rezzy can help with.

    ____________________________

  • Forums

    ...e Vrbo inbox.
    They book at the normal price, and you refund the difference afterward.
    Downsides: Guests may hesitate, and you might pay refund processing fees depending on your payment processor.

    2. Adjust Rates and Min Nights

    You and the guest agree on a price.
    You temporarily change your rates/min nights for those dates, wait for Vrbo to sync (10–15 minutes), and the guest books right awa...