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OwnerRez

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  • Core Concepts » Guests » Managing Contacts

    Delete Guest Records
    3 weeks ago

    ...want the option to remove guest contacts. OwnerRez supports both options.

    OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.

    All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...

  • Channel Management » Channel Integrations » Airbnb

    Airbnb Common Issues & Questions
    3 weeks ago

    ...effect at the original booking.
    * Have the guest inquire about new travel dates. If the host desires, the host can send a special offer () in which the new booking charges include a credit for some portion of the old booking payment. The new cancellation policy for the new dates will only apply to the amount of any new c...

  • Forums

    Conditional Auto-Send Rules for Rezzy AI
    1 week ago

    ...be glued to my phone and buy back my time and attention. 

    Right now, I have Rezzy on Draft Only mode b/c I haven't perfected all the directives. If I were to put it to respond automatically, some stuff would be wrong and take even more time to rectify. The problem is that I still need to press approve on all messages. 

    It would be great to have conditional auto-send rules for Rezzy AI -- send th...