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OwnerRez

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  • Core Concepts » Guests » Managing Contacts

    Delete Guest Records
    3 weeks ago

    ...want the option to remove guest contacts. OwnerRez supports both options.

    OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.

    All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...

  • Channel Management » Channel Integrations » Airbnb

    Airbnb Common Issues & Questions
    3 weeks ago

    ...effect at the original booking.
    * Have the guest inquire about new travel dates. If the host desires, the host can send a special offer () in which the new booking charges include a credit for some portion of the old booking payment. The new cancellation policy for the new dates will only apply to the amount of any new c...

  • Forums

    PacViewLodging in response to: Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.)
    1 month ago

    ...ituation, etc...   Checkin would be the survey, house information, etc... and as you get to the end of the stay the home screen is checkout related.. with checkout times, reminders to gather up their stuff, checkout instruction, maybe a checkout button to notify you they are gone (turno does this... we do it with our locks but a way to get the housekeeping started as early as possible) post stay the po...