...erm rental rules in Kansas City ahead of the World Cup, and Airbnb's strategic push into rural Spain. Let's dive in.
Airbnb reported strong Q3 financial results, () posting a 10 percent year-over-year increase in revenue and more than $2 billion in adjusted EBITDA, marking its highest quarterly result to date. Gross Booking Value rose 14...
...ou want - your business should have one identity.
To add or create a customized theme, users can navigate to Settings > Branding & Legal > Theming.
To create another theme, click the + Create Theme button.
This invites users to enter a new name, phone number, contact...
...wnerrez.com/settings/fielddefinitions) ! This is under Settings > Custom Field Definitions.
* Webinar: Focus Session - Fields and Custom Fields ()
* Types of Field Codes (#types)
* Custom Field Definitions (#field-defs)
* Quote Acceptance or Renter Agreement Signing Configuration (#quote-accept)
* Guest Experience D...
.../enahnced-damage-protection-common-issues-questions) . What is the deductible for Damage Protection?
There isn't one - the program obligation applies first-dollar. Note the minimum claim amount is $25.00 - but, if you have an approved claim for $25, you'll receive the whole $25. Who is the actual protected party, and who makes claims?
The OwnerRez subscriber who owns the OwnerRez account that p...
...ppets to make changes to individual widgets that are in your own custom website, not a Hosted Website () .
WARNING: These are coding magic and are not guaranteed to be supported forever. We will attempt to keep this page up-to-date, and not to make changes to Hosted Webs...
Subject
Airbnb New Single Fee Structure Now Live Body
Hi [first name]!
As of today, October 27, 2025, Airbnb's new single service fee structure is officially in effect for all hosts who use property management software like OwnerRez. Please note that Airbnb is rolling out this update gradually throughout the day, so if you don't see the change yet, it should appear in your account soon.
Wha...
...the pins is damaged, and the shelf is no longer usable."
Why: Claims are for accidental damage. Over-explaining or guessing motives can make guest damage appear intentional, which isn't covered.
2. Provide an actual invoice ✅ Include a receipt or invoice for the real repair or replacement cost.
* If a handyman fixed it, include their invoice.
* If you replaced the item, include the purchase...
...We're rolling out an important update to Property Management statements that will make booking-related math clearer, more consistent, and easier to reconcile.
This update will roll out on November 20th. We're notifying all PM v2 users so you can expect the improvement before your November statements go out. What's Changing
Going forward, booking expenses are always included in the booking amou...
...n
1. Sign in to your CIBO portal. Don't have a CIBO login yet? Send an email to info@cibosolutions.com and we'll provide you with one.
2. On the left menu bar, click Admin Settings.
3. Click Integrations.
4. Cl...
...ratings of the last 5 individual reviews
*
A direct link to the Airbnb listing of the unit
*
The report should be generated automatically based on a customizable schedule (e.g., every 2 weeks) or according to specific date ranges that I can select.
Benefits:
*
This would allow me to track guest satisfaction and recent feedback in a clear, organized format.
*
It...
WOW Mike Eash!!!
Thank you so much for this valuable information. I've contacted customer support before, but you win in the way you responded.
You provided:
1: what's happening,
2: why it happens that way,
3: options to choose from,
4: consequences of the options, and
5: how to do it.
I've had other customer support responses that aren't nearly as thorough and I truly appreciate the respect!...
...e Vrbo inbox.
They book at the normal price, and you refund the difference afterward.
Downsides: Guests may hesitate, and you might pay refund processing fees depending on your payment processor.
2. Adjust Rates and Min Nights
You and the guest agree on a price.
You temporarily change your rates/min nights for those dates, wait for Vrbo to sync (10–15 minutes), and the guest books right awa...
