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  • Websites » Hosted Websites

    Once you've got your website ready to go, you'll want to make sure it's running with your own custom domain name. When you're ready to go live with your website, you'll link up your own domain name (DNS) to the OwnerRez servers and from then on the hosted website will "live" at your domain and typing in that domain will take you directly to your OwnerRez hosted website. This video will walk you thr...
  • Websites » Hosted Websites

    Once you've got your website ready to go, you'll want to make sure it's running with your own custom domain name. When you're ready to go live with your website, you'll link up your own domain name (DNS) to the OwnerRez servers and from then on the hosted website will "live" at your domain and typing in that domain will take you directly to your OwnerRez hosted website. This video will walk you thr...
  • Integrations » Guest Communication

    The RueBaRue Guest Communication Platform () delivers the tools to simplify operations and drive more revenue. They help vacation rental companies and rental owners use smart messaging to communicate with guests, schedule automated text and email delivery of guestbooks and area guides, and respond quickly to guest questions with Team SMS Inbox.

    With OwnerRez integratio...

  • Core Concepts » Theming

    OwnerRez is designed to make communication with your guests easier and more effective. A large part of doing this successfully is branding. The Settings > Theming area provides a way to establish a consistent brand image:

    * Customizable headers and footers for your emails, legal agreements, and forms.
    * Customize your name, business phone number, business name, social media links and email ret...

  • Getting Started » Testing » Rate Testing

    Once you configure your seasons, rates, surcharges, discounts, and taxes, the next step is to test them and make sure they're configured correctly and working as expected. We make every effort to provide clear and simple configuration areas, but only you know your expected rate structure and whether things are looking correct or not.

    We recommend testing the first time once you have all of your r...

  • Websites » Hosted Websites

    This page contains notes on CSS snippets that can be used in Hosted Websites to do various things. You can also use a different set of CSS snippets to make changes to individual widgets that are in your own custom website, not a Hosted Website () .

    WARNING: These are c...

  • Core Concepts » My Account

    Some owners only rent their properties for part of the year, during tourist season. Then the property sits un-rented for half the year until high season comes around again.

    You should not pause your OwnerRez account for seasonal use. We've found that this is a bad business model. Vacation rental business is fluid across the year. Even if you only book 3 or 4 months of the year, your website and o...

  • Channel Management » Channel Management

    OwnerRez's Channel Management centralizes booking calendars across listing sites, keeping availability up-to-date. It ensures consistent listing details—rates, rules, photos, amenities—across all channels. Instead of updating each one manually (Airbnb, Booking.com, Vrbo, etc.), you can make changes in OwnerRez, which then syncs info like availability, rates, and photos to all channel integrations a...
  • Integrations » Dynamic Pricing

    PriceLabs () is a dynamic pricing solution that will set your prices based on market data and other rules. OwnerRez is integrated with PriceLabs via API () . Once you enable the connection, PriceLabs will update OwnerRez pricing by populating Spot Rates with calculat...

  • Websites » Widgets

    This video will walk you through initial account setup, creation of book now widget, year calendar widget, and rates widget, and adding those widgets to your WordPress website.

    Getting a 403 error when saving widgets in your page builder? Here's how to fix it: Fix 403 Error by Whitelisting in WordFence ()

    External Resou...

  • Core Concepts » Overview

    As soon as you log in to OwnerRez () , you are immediately presented with your bookings (if you have some in the system). If you are already logged into OwnerRez, click Bookings () on the top menu to go to the same place. This acts as the bookings "overview" or "home" page.

    When you first begin with OwnerRez, the default booki...

  • Reviews

    Switched from: Lodgify

    Reasons for choosing OwnerRez: US based & more responsive customer service, and ease of booking for guests.

    I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The proce...

  • Reviews

    Love them and know they are working hard to make their program a one stop shop with their integrations and updates.

    Their software is so customizable you can make it do anything. Their customer service is how future customer service will be conducted. They are way ahead of their time in everything.

    Their program is a little less user friendly when you first start using it but once you get the h...

  • Pages

    You attended a demo, so it's time for you to get your shirt! Use the promo code sent in the free T-shirt email at checkout to get one 100% free shirt.

    Once you receive your t-shirt, share a photo of yourself reppin the rez (/reppin-the-rez) on your favorite social page and tag @ownerrez with #reppintherez. Make sure to submit an entry using our form here ()...

  • Blog

    Hi Manel - when billing begins in March, Rezzy works like our other premium features: it's applied to all properties if the feature is enabled, even if you exclude certain properties from receiving Rezzy replies. If not set to reply to guest messages, Rezzy will still create tasks and summarize guest sentiment across all bookings.

    Reach out to us if you have any further questions. Thanks!