Episode seven of Walk 'n Talk: The Business Behind Vacation Rentals () podcast is live!
Inspired by their weekly walks, Paul Waldschmidt and Chris Hynes, co-founders of OwnerRez, created the Walk 'n Talk podcast to give everyone a peek into the challenging conversations that have shaped OwnerRez over the years. Whether you're a host, manager, entrepreneur, or just curiou...
Disabling a channel integration allows you to stop taking bookings on that listing channel (e.g., Airbnb, Booking.com, Vrbo, etc.) while maintaining your property information in OwnerRez. In this support article, we will review how to disable or delist a channel integration.
Before considering disabling your property in OwnerRez (
Accurate guest contact information (e.g., names, addresses, phone numbers, and email addresses) ensures seamless communication, reduces booking errors, and enables timely updates — supporting smooth operations and repeat business. This support article details how to edit guest contact information.
* Bookings (#bookings)
* Quotes (#quotes) Bookings
In the specific Booking Overview, in the...
Strly is a global property protection platform designed for short-term rental hosts and property managers who want flexible, automated protection without any friction. Strly provides enhanced protection through accidental damage waivers and robust guest verification, helping hosts safeguard their properties while preserving a seamless g...
Enhancements
* Enable billing notifications for Team Access Staff Member users Design
* Improve Cancellation Policy and Price details displays on the Confirm & Pay guest form Tweaks
* Remove non-functioning Import from Channel button on the Spot Rates page Bug Fixes
* Fix Airbnb channel integration listing content sync errors
* Prevent Airbnb Support messages from being assigned guest p...
Started by long-time vacation property owners, Pay With Cause () is a state-of-the-art payment processor with a purpose. Pay With Cause believes in the power of community, and as such, a part of every transaction is donated to a charity...
This support article explains how to import, export, and clear nightly rates, allowing you to then edit your rates in the Nightly Rates Calendar () .
* Nightly Rates Table (#list)
* Import and Export Nightly Rates (#import-export)
* Clear Nightly Rates (#clear-rates)
* Notes (#notes) Nightly Rates Table
The Nightly Rates Table...
I’d like to propose a workflow improvement that would significantly streamline daily operations for OwnerRez users—especially those managing multiple properties, automations, and guest-specific workflows.
The Idea (Simple but Powerful)
Add a “Tasks” button or hyperlink directly within the reservation interface that allows users to:
*
View all tasks already associated with that rese...
Hi everyone,
First, I want to say that I truly love OwnerRez and rely on it heavily for my business. We manage a high volume of bookings, and OwnerRez has been a huge part of keeping everything organized.
That said, I’m really struggling with the recent changes to the Booking Overview page, and I’m curious if other users are experiencing the same challenges.
What’s been difficult:...
As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez's Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days.
The support has been fast, thorough, and incredibly clear — even during the 14-day tria...
On our Ownerrez hosted website's availability calendar/widget, guests attempt to click on available dates intending to start the booking process for the specific unit displayed. However, the current embedded calendar is static and non-interactive, so nothing happens when they click.
Our website analytics (tracked with Microsoft Clarity) show this causes guest frustration and abandonment—visito...
All of the items that were in the old Yellow header have been tucked under the vertical 3-dots menu in the top right of the header by the ORB... booking number. by Shawn H (/forums/users/347409523) – Feb 18, 2026 9:24 PM (UTC)
Thanks Shawn! That's good to know too. But it's still two clicks where it used to be one. Any chance that this Communications History could replace the 'Messages' secti...
Ah! That is not very intuitive at all so good work finding that, Alece! And thank you so much for pointing me in the right direction. :) by Megan H (/forums/users/347369935) – Feb 18, 2026 6:48 PM (UTC)
But this is EXACTLY what I was talking about in the first post!
I am constantly referring to that email history screen! It used to be one click to get to it. Now it's buried FOUR clicks aw...
