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  • Blog

    This week's roundup covers Airbnb's early World Cup travel insights, strong demand for Kansas City's major events short-term rental permits, proposed policy changes in Arizona, a narrow STR vote in Albuquerque, and a Missouri proposal that could add new costs for vacation rental operators. Let's dive in.

    Airbnb released a new report this week sharing early insights into travel patterns for the 2...

  • Property Management » PMv1 (Legacy) » PM Lock (Legacy)

    Our Property Management feature allows you to track expenses and calculate commission/earnings for owners that you manage on behalf of. Read about it in our Property Management Overview () article.

    As you navigate the system, you'll notice a "PM Lock" indicator appear on bookings that have been remitted to the owner. This ar...

  • Core Concepts » Rules

    Most vacation rental property owners do not want to operate their business like a hotel, where guests stay one night, and there's a new guest the next day. Generally, you want a minimum stay of 2 or 3 nights, potentially longer during holidays and high seasons. Some owners have minimum stays of a whole week.

    Gap rules can be configured in the Rules for each property or a Season.

    * Property Rul...

  • Integrations » Door Locks

    OwnerRez can automatically integrate codes for your PointCentral () door locks. Each time a booking is created, OwnerRez will automatically obtain the door lock code without you lifting a finger! If the booking moves properties or changes dates, a new code is obtained so that the guest will always be sent a valid code for their stay.

    If you want to use PointCentral...

  • Core Concepts » Damage Protection

    Damage Protection is an optional premium feature that applies to your contracted rental property, providing protection against accidental damage a guest might do while at your property. Through our unique integrations, OwnerRez connects you to a suite of protection programs that respond to accidental guest-caused damages arising during an OwnerRez-contracted booking. The optional protection is paid...
  • Property Management » PMv2 » PM Lock

    Our Property Management feature allows you to track expenses and calculate commission/earnings for owners that you manage on behalf of. Read about it in our Property Management Overview () article.

    As you navigate the system, you'll notice a "PM Lock" indicator appear on bookings that have been remitted to the owner. This ar...

  • Updates & Archives » Email Blast Archive » 2026

    Subject

    Rezzy AI - Available to Everyone on January 28th! Body

    Hi [first name]!

    You may have already heard a little about Rezzy, our new intelligent assistant for guest messaging, task automation and sentiment analysis (

  • Messaging » Template and Trigger Library » Mid-stay Library

    Urgent situations sometimes arise, requiring notification of all current guests. This message could inform guests about unplanned building maintenance, emergency storm notifications, or any changes that could affect multiple guests, even at a specific property. But how do you send a message to all current guests at once rather than individually?

    Although you can never predict when an urgent situ...

  • Blog

    Why is Friday a happy day?

    Because the next day is a sadder day... we couldn't resist! Jump for joy (and you'll see why below) into our latest product update that's all about our March 6th release with 18 updates (/support/articles/update-2024-03-06) , including a new default country option to account Culture settings.

    But first,...

  • Blog

    OwnerRez celebrated National Technology Day () today! Did you?

    Technology has revolutionized how we manage our vacation rental properties, and Property Management Systems (PMS), like OwnerRez, have become the essential tool for property owners and managers. In today's product update...

  • Blog

    Happy Thursday, everyone! We took last week off on writing the product update, but the updates never stopped! So today we'll cover two weeks which includes 8 updates last week and 13 the week before. Let's get to it!

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    If you use OwnerRez to host and manage your website, you know that there's a "redirect" feature on every websi...

  • Blog

    Should we give a "trigger warning" on this one? Brace yourself... you read it correctly. This product update unleashes all the details of the new Inquiry Triggers (and Trigger UI redesign), and so much more from our February 14th release with 24 updates (/support/articles/update-2024-02-14) .

    * New Features (#new)

    * Inquiry Triggers Added (#inquiry-trigger)
    * Enhancements & Tweaks (#up...

  • Pages

    Help maximize your conversion by offering PayPal, Pay Later, Venmo (US), card processing, Apple Pay, Google Pay™, and country-specific payment methods.

    PayPal's brand recognition helps give customers the confidence to buy. Your all-in-one checkout solution can offer PayPal, Venmo, Pay Later options, card processing, local payment type...

  • Pages

    Why settle for less and pay more? Switch to the #1-rated vacation rental software in the industry. Hundreds of customers have already moved from Track to OwnerRez and it's easy to see why.

    Compare our features (#features) , support (#support) , and cost (#cost) to theirs.

    See what independent review boards (#rating-boards) say about OwnerRez versus Track.

    Don't just take our word for it...

  • Pages

    Why hand over 1% of your hard-earned revenue? Switch to the #1-rated vacation rental software in the industry that has never charged booking commission fees and never will. Hundreds of customers have already moved from SuperControl to OwnerRez and it's easy to see why.

    Compare our features (#features) , support (#support) , and cost (#cost) to theirs.

    See what independent review boards (#r...

  • Pages

    Why settle for less and pay more? Tons of property managers and hosts leave Avantio for OwnerRez every year, and it's easy to see why. Switch to the #1-rated vacation rental software in the industry.

    Compare our features (#features) , support (#support) , and cost (#cost) to theirs.

    See what independent review boards (#rating-boards) say about OwnerRez versus Avantio.

    Don't just listen...

  • Blog

    So much going on, so little time!

    Once again, we've found ourselves pushing out so many new releases and updates that haven't taken the time to announce it to everyone! I wanted to take some time this morning to list the updates, fixes, enhancements and tweaks (yes, those are all different types of things :-) that have gone out over the past several weeks.

    This is by no means the entire list of...

  • Forums

    I have a waiver I use for lakematt and paddle board rentals?

    This contract signed 

    by Jennifer Whaling CottageStays Inc.   

    {MYEMAIL} {MYPHONE}(the “Agent)

     

     

    and (Cottage Renter - hereafter Cottage Guest) {CFULL}

    Cottage guest's contact information: {CADDRPRIMES}

    (email) {CEMAILPRIME}  (cell Phone) {CPHONE}

     

     

    Lake Mat and/OR Paddleboard Rental Agreemen...

  • Forums

    That doesn't make sense. So what you're saying whenever I do a purchase and I accept ToS it's not legal binding? So I could like.. return items after 10 years on Amazon? by wei l (/forums/users/347458919) – Jan 8, 2025 8:53 AM (UTC)

    A guest accepting Airbnb's Terms of Service is not the same as requiring a guest to accept a host's House Rules or sign the host's Rental Agreement.

    As you ca...

  • Forums

    Hi!

    I'm running owner statements and there is an instance where a booking was made, then immediately canceled and fully refunded.  However, OR is showing that there is a *negative* PM fee, so on the owner statement I am actually paying the owner a small commission for this canceled booking!  What the heck?  Is this because the reservation shows a -$80.38 because the credit card fee is being exp...