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Rezzy AI - Available to Everyone on January 28th!
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Hi [first name]!
You may have already heard a little about Rezzy, our new intelligent assistant for guest messaging, task automation and sentiment analysis, and in a few days, she will be available to everyone!
(That’s right, Rezzy is a she :-)
Before we go any further, we want to say a huge thank you to the 1,000+ OwnerRez users who participated in our private beta. Your feedback, real-world testing, and suggestions have been instrumental in shaping Rezzy into what she is today. 
Here are the key dates:
On Wednesday, January 28, Rezzy will be available to all OwnerRez accounts!
On Friday, February 6, we are hosting a live demo webinar (scroll down for details)
On Sunday, March 1, billing will begin at $9/property per month
That’s right, Rezzy will be completely free for the entire month of February! That makes it easy to turn on and use for an extended period to see how it works and become comfortable. Following that, starting March 1st, Rezzy will be available as a premium add-on for $9 per month per property, in addition to your normal OwnerRez subscription.
What is Rezzy?
Rezzy is your new assistant for guest communication and daily operations, built directly into OwnerRez. Rezzy reads every incoming guest message across Airbnb, Vrbo, SMS, and more, and instantly gets to work:
- Drafting smart replies
- Identifying requests and issues
- Creating tasks for your team
- Tracking guest sentiment
- And keeping everything organized inside OwnerRez
What Rezzy can do for you
24/7 Guest Messaging
Rezzy can respond instantly to common guest questions, even in the middle of the night, including Wi-Fi, check-in, check-out, parking, amenities, and more.
Automatic Task Detection
When a guest asks for something or reports a problem, Rezzy turns it into a trackable task so nothing slips through the cracks.
Sentiment Analysis
Rezzy monitors how guests feel across all conversations, helping you spot unhappy guests early and protect your reviews.
Customizable Voice & Training
You control how Rezzy sounds. Set the tone, add your FAQs, and create Directives (SOPs) so Rezzy speaks and acts the way you would.
Smart Schedules
Let Rezzy reply automatically overnight, stay in draft mode during business hours, or customize exactly when automation runs.
Everything Rezzy detects, plus anything you add, lives in a centralized task system where you can assign, track, and complete work across your whole team.
When and how to start
Starting January 28, you’ll see Rezzy AI appear as a new menu button on your sidebar in your OwnerRez account. Once you have enabled Rezzy within your account, you’ll have access to:
- Rezzy’s draft and auto-reply system
- The new Tasks area
- Property FAQs and Directives
- The Rezzy Sandbox for testing and training
Pricing
Rezzy will be free throughout February, so you can fully test it with your real guests and properties. Beginning in March, Rezzy will be available as a $9/month/property add-on, similar to other OwnerRez premium features.
No long-term commitment! Turn it on when you want, turn it off if you don’t.
Live Rezzy Webinar in February
We’ll also be hosting a live webinar on Friday, February 6th, at 10:00 AM PST/1:00 PM EST! We’ll walk through:
- How Rezzy works
- How to train it with FAQs and Directives
- How Tasks and Sentiment Analysis fit into your workflow
- Real-world examples from live accounts
- What’s coming later
We’ll also have a live Q&A to help answer any questions you have. Register now!
Rezzy is built to give you something every short-term rental business needs more of: time, clarity, and consistency without hiring more staff or juggling more tools.
We can’t wait for you to meet Rezzy 
-The OwnerRez Team