Walk ’n Talk Podcast: EP14 - The Evolution of Product Feel

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Episode Fourteen of Walk ’n Talk: The Business Behind Vacation Rentals podcast is now available!

Welcome to the Walk ’n Talk podcast, hosted by Paul Waldschmidt and Chris Hynes, co-founders of OwnerRez. Inspired by their weekly walks, the podcast captures the conversations they’ve had over the years, and are still having, about ideas, challenges, and the decisions behind the business. Each episode pulls on knowledge from more than a decade of building and the realities of running a tech company in today’s vacation rental market. Listen in and walk away with something you can apply to your own business.

🎙️ Episode 14 Now Live

EP14 - The Evolution of Product Feel

In Episode Fourteen, Paul and Chris discuss the importance of “feel” in software and the challenge of balancing simplicity, speed, and information density in a product as large as OwnerRez. They talk through how the product has evolved over the years, why you sometimes need to prune and strip things back, and how designing for new users can bring a fresh perspective. They also explore the complexity of creating different layers of experience for new and veteran users, and why the best product experiences are often the ones people barely notice.

You’ll hear about:

  • Why “feel” matters in software design
  • The challenge of balancing simplicity with powerful features
  • How pruning and simplifying can improve the product over time
  • The importance of layering experiences for different types of users
  • Why the best design often goes unnoticed

It’s an honest conversation from Paul and Chris on how they are currently approaching product design, user experience, and the ongoing challenge of refining a product that has evolved for almost two decades.

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Walk ’n Talk: The Business Behind Vacation Rentals is available on:

New episodes are already in the works, and we can’t wait for you to join us on the walk.