Inquiry parsing for FlipKey/TripAdvisor has been restored Over the past few weeks, you've probably noticed FlipKey inquiries being sent to you as "Unrecognized email" from OwnerRez. The parsing/discovery code in our system has been updated and...
At OwnerRez, we track a lot of data about your bookings -- where they come from, when they were made, how many guests were there, how many nights they stayed, etc. We believe that you own your data and should be able to export it at any time, so...
Big news! HomeAway is now a part of the Expedia family. The article below explains how this is a good thing for vacation rental owners and their guests. They anticipate more quality bookings, more travelers, peace of mind and a better value.But ...
Personalize the top of your Quote forms Under Settings, you'll see something new called Form Headers. Form Headers are just what they sound like. The "header" is the information that shows at the top of a form. You can now edit this informatio...
The Booking Confirmation email is the one that guests see right away after booking. Its' the one that says "You've successfully booked...!" at the top. It's now fully editable just like your other email templates. If you had 'custom paragraphs...