Integration With SafeGuest

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We are happy to share our new integration with SafeGuest, offering OwnerRez users a new seamless way to handle guest screening, risk assessment, and damage protection.

About SafeGuest

Short-term rentals have become incredibly sophisticated. The guest screening process... not always. SafeGuest helps close that gap with guest verification, intelligent risk assessment, and damage protection before check-in. Their Arrival Briefing verifies guest identity, assesses reservation risk, and creates financial accountability, giving hosts greater confidence with every booking. Best of all, it's free for hosts; guests pay a damage waiver or security deposit, while SafeGuest assumes liability up to the selected coverage limit. With a seamless integration with OwnerRez, SafeGuest helps hosts reduce fraud, prevent costly incidents, and create a safer, more trusted guest experience.

Features

  • Screen: Every guest is verified automatically the moment they book. Free, triggered by OwnerRez.
  • Score: Each booking gets a Risk Status in seconds: Green, Yellow or Red, plus an AI-written guest briefing. It informs the call. You still make it.
  • Protect: Optional, and separate from the free bit. Damage support up to $20,000 on Green, $5,000 on Yellow, and a Red Cancellation Payment up to $1,000.

Pricing

Safeguest Prevent is free for hosts. Safeguest Protect is separate and optional, at $29 per stay, for listings enrolled before verification.

View full pricing info here.

Ready to Connect?

Get started with SafeGuest by visiting here, and check out the OwnerRez support article for integrating OwnerRez with SafeGuest.

1 Comment (add yours)

Carlton E
Sep 24, 2026 2:24 PM
Member for 7 years 1 post

This is the letter that our guests are being sent.

 

Booking at Edgewater

 

Suggested task

Ensure security deposit received

Due on Sept 24                                      remind me

 

Carlton Enterprise, LLC

 

Hi Jenna

I wanted to remind you about the security deposit for your upcoming booking at Edgewater.

 

Your security deposit is due by Sept 24, 2026 which is 10 days from now.

Click on the following link to view security deposit instructions:

Security Deposit form for Booking # ORB15420884

https://orez.io/v1/s/25cd260e7f9345afae9b76bb4fb6d343

 

This needs to be done as soon as possible. Please remember that you are responsible for making sure your security deposit is received by Sept 24, 2026. Any manual/offline security deposits must be received and cleared by the due date.

 

We have already dismantled the "Security Deposit" message.

 

Please help me in this matter asap. Thank you.