Travel insurance has landed

Yesterday, we released a major update that adds travel insurance to OwnerRez. Your guests can now buy a travel insurance policy directly through the system at the same time they accept their quote. It only takes one click of the mouse. Also, on...

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Answering inquiries

I've prepared a screenshot tour so that users who have not yet received any inquiries can see how it looks. If you don't know how to get your inquiries to show up in OwnerRez, I wrote an article about that a few days ago. This is a soup to nuts...

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About the inquiry email address format

Yesterday, I discussed how the new inquiry management works. Today, I wanted to address a question posed to me by a user - what's with the format of the inquiry email addresses? When we were designing the process, we wanted to make sure that the...

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Inquiries, inquiries, inquiries

We just released a major update that includes, among other things, our first attempt at inquiry management and tracking. The next time you login, you'll notice a shiny new menu called "Inquiries". Click on it, and you'll see an instructional pag...

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