VRBO now allows you to set different cancellation policies for different times of the year. When I called them they said I needed to set that up through my PMS. I do not see that kind of flexibility on OwnerRez when I go to create a new cancellation policy. Settings-Rules-Cancellation Policies. Has anyone set this up or know how to?
Thanks
Brent
Hey Brent,
Vrbo supports this via a new API that OR doesn't talk to yet. We do have plans to get Vrbo's new API introduced in the future, but no ETA on that yet. Right now, we're still integrating with a version of their API that does not support this feature.
Keep an eye on our Changelogs for future updates!
https://www.ownerrez.com/support
Is this still being worked on or is it resolved? I really need this for snowbirds.
Hello, Do we have any updates on the seasonal cancelation policies?
The last updated I shared above still stands today. While we hope to have the new Vrbo API in the works by EOY, there is no definitive timeline we could provide at this time.
Any update on this? Is OR still not on the latest API with seasonal cancellation policy?
The seasonal cancellation policy should be available with the new Vrbo API. We are eagerly counting down to that new Vrbo API & hoping for early 2026.
The seasonal cancellation policy should be available with the new Vrbo API. We are eagerly counting down to that new Vrbo API & hoping for early 2026.
Hello, Do we have any updates regarding seasonal cancellation policies?
