Leaving Hostaway because of the 2% booking fee?

Airbnb showing up slightly higher than VRBO for rent (despite us only entering one price for all platforms)

705 Destin on th
Jul 30, 2024 5:01 PM
Joined Aug, 2022 4 posts

Hi, I noticed that our rent is showing up as 8 dollars per day higher on airbnb than VRBO. This price difference is showing up for travelers as the rental cost before taxes and fees. We do not use pricelabs (I found another post stating similar issue that was tracked down to a promotion + pricelabs issue). We adjust the rate manually when needed. Is airbnb adding a fee to our rent?

BlueMtnCabins
Jul 30, 2024 5:07 PM
Joined Jun, 2016 1133 posts

1. Airbnb splits certain fees (example: Management) across stay and applies them to nightly rent https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-rules-settings . 2 check if you have channel mark up set up on Settings > APi > Airbnb. 

Caleb M
Jul 31, 2024 7:03 AM
OR Team Member Joined Mar, 2022 174 posts

These are great general suggestions, depending on what total is being compared as well it may include channel service fees. In any case, if you're still experiencing difficulties with figuring this out. Please feel free to reach out to our helpdesk with example dates you're looking at and we can do some cross referencing with you to confirm.