Airbnb showing wrong bed counts even though we're API connected
Ben & Kristy O
May 6, 2024 7:13 AM
Member for 2 years
23 posts
3 of my listings on Airbnb show incorrectly high bed counts. I double-checked my OwnerRez and don't see any issues there. Vrbo is fine. I saw a comment on Facebook that this may be a widespread problem with Airbnb with their AI counting photos of bed (ie if we have 2 different angles of the same bedroom it will count as 2 beds). Not sure if that's accurate but I need help figuring it out. Any guidance will be appreciated as I don't know how long this has been that way and now need to contact any upcoming guests through Airbnb to make sure they understand the correct info. Thank you.
Ken T
May 6, 2024 9:55 AM
OR Alum
Member for 7 years
1704 posts
Hi Ted,
Please write in to the Helpdesk with screenshots and links so we can investigate this issue in more detail.