hi, has anyone else had problems with Channel Bridge with Airbnb? I've been getting the same errors for 10 days. Last response from support is that we should move to API connected as CB is really only used for new users, and that they may not fix CB
TIA!
We are also unable to use channel bridge with AirBnb. We preferred not to integrate fully because Airbnb would then force us to use their "simplified pricing" which we did not want to do. Very frustrating, particularly as the ability to use channel bridge to import Airbnb reviews stopped working a few weeks ago and has now been removed from OwnerRez entirely.
CB worked this morning.
We recently released a new version of Channel Bridge, version 13.20, which has been working for most users.
If you still have issues when using this version, please download the debug log and include it in a email to help@ownerrez.com
As additional information, Airbnb has discontinued the APIs we use to scrape data from their dashboards. This is always the risk with Channel Bridge, and the reason we encourage all users to use our full featured Airbnb Channel Integration instead of Channel Bridge. Our channel integration supports all the features that Channel Bridge attempts to support plus many more. There is no need to run Channel Bridge any longer once integrated.
The new version (13.20) of Channel Bridge has limited support for booking export. This version uses the latest APIs on the Airbnb dashboards, but since those APIs do not contain all the same information as the old ones, there will be some holes that can't be filled.
Here are the instructions to update to the new version if you don't see 13.20 in the lower right hand corner of the Channel Bridge screen:
https://www.ownerrez.com/support/articles/channel-bridge-updating-to-latest-version
