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Alison P

Joined February 2025
9 posts
Topic

General Help and Questions » Security holds in the UK

Hi Mark Nothing has come through via https://www.theoldworkshopmonktoncombe.co.uk/ so far. Could you try again please using the form on our contact page. Many thanks  Alison

(Posted Aug 27, 2025 3:02 AM)

General Help and Questions » Security holds in the UK

Hi Mark (@Mark G), We are also in the UK and having problems with using OwnerRez/Stripe with tokenized setup. It was fine for some months and payments / security deposit holds all worked as expec…

(Posted Aug 25, 2025 1:41 PM)

General Help and Questions » Direct message to forum member

Thanks Suzee. If use  @Username does it alert someone to a message?

(Posted Aug 20, 2025 4:59 PM)

General Help and Questions » Channel Bridge down for 10 days

We are also unable to use channel bridge with AirBnb. We preferred not to integrate fully because Airbnb would then force us to use their "simplified pricing" which we did not want to do. Very frustr…

(Posted Aug 18, 2025 10:05 AM)

General Help and Questions » Anyone in the UK using Stripe?

Is there anyone in the UK that is successfully using Stripe as their payment processor? We are having an issue with 2 factor authentication which started suddenly about 6 weeks ago and means all dire…

(Posted Aug 18, 2025 6:13 AM)

General Help and Questions » Direct message to forum member

Hi Is it possible to directly message a forum member? Thanks

(Posted Aug 18, 2025 5:46 AM)

General Help and Questions » Stripe requires_action error

We are based in the UK and yesterday, for the first time, a guest got an error message and the booking process failed when they tried to book using the OwnerRez widget on our Squarespace website ( ww…

(Posted Jul 6, 2025 3:44 AM)

General Help and Questions » VRBO problems?

I'm afraid that it's still a problem. Have just spent time trying to get full integration between OwnerRez and VRBO having been assured by their customer support earlier this week that VAT number or …

(Posted Jun 21, 2025 1:29 PM)

Feature Requests » Send notification emails at convenient local times

For each booking, both the guest and I are woken at 01:00 (UK time) by a notification email telling us that the security deposit has been taken, which is extremely inconvenient. I know I can turn the…

(Posted Apr 8, 2025 3:29 PM)