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Alison P

Joined February 2025
3 posts
Topic

General Help and Questions » Stripe requires_action error

We are based in the UK and yesterday, for the first time, a guest got an error message and the booking process failed when they tried to book using the OwnerRez widget on our Squarespace website ( ww…

(Posted Jul 6, 2025 3:44 AM)

General Help and Questions » VRBO problems?

I'm afraid that it's still a problem. Have just spent time trying to get full integration between OwnerRez and VRBO having been assured by their customer support earlier this week that VAT number or …

(Posted Jun 21, 2025 1:29 PM)

Feature Requests » Send notification emails at convenient local times

For each booking, both the guest and I are woken at 01:00 (UK time) by a notification email telling us that the security deposit has been taken, which is extremely inconvenient. I know I can turn the…

(Posted Apr 8, 2025 3:29 PM)