Here is the breakdown of what my first booking under this new fee came out to
Net Take Home: $998.79
Expected Amount: $1,016.64
Difference: $(17.85)
So somehow I am still off 1.66%, which is pretty close considering I didn't get the 3% back they were previously taking. Not sure where I need to adjust the math to make it right though. This doesn't even cover the taxes that airbnb is still collecting.
Looks like you did not apply 18.34% to rent AND fees. In your case cleaning. If you did than 18.34% of $1016.64 would be $186.45.
So I've been waiting for this to impact our listings on AirBnB, but as of mid-afternoon EST on 10/28/25, I'm still seeing the split fee model on attempting to book my properties at checkout when clicking on 'Price Breakdown' (showing AirBnB Service Fees).
Is anyone else still awaiting this change to rollout as it's now 1 day after it was supposed to be implemented everywhere?
I went back and added a line number to the surcharge to see if it solves that problem. It should have been ranked last so it applied to everything above but it seems it didn't work. Using the Channel Tester the math makes sense now, with the exception of the Pet Fee. It doesn't seem to be applying it to that. Pet fee is in position 7 and airbnb surcharge is in position 10
Has anyone else gotten this error? I adjusted the additional percentage in the channel integration for Airbnb, but there is a sync error about the pet fee. On the Airbnb side, the Pet fee is lower than what this says, so I'm really confused. I try to adjust the pet fee up and down, but it seems to have no effect on this error.
Anyone else having issues with not actually being switched over yet? I went through a lot of work over the last two days updating all our rates to avoid giving away too many bookings at a 15.5% discount (our situation precludes using the 15.5%-surcharge method OR recommends). Then I was testing our rates this morning, and it's still using the split-fee pricing structure. This despite Airbnb insisting on numerous emails that the single-fee pricing is live on our account. They recommended we reach out to OR Help to try to figure it out. How in the world could this be an OR issue?
@Joe L - I know I've had issues with the Error tag getting stuck displaying, even though the error itself was corrected hours earlier. A couple nights' rest, computer restarts, and page refreshes seem to take care of it.
Yes, see my post above. Still waiting for the “forced” change as of right now. Very frustrating to be told it’s 10/27/25 and here 3 days later, still on split fee.
@Gina V: Wow, I'm not sure how I missed that when I was reading through! I'm glad I'm not the only one.
Update: I just heard back from Airbnb tech support. Apparently there's a system-wide update going out to all hosts (not just PMS-connected ones) on December 1st, and they are anticipating that our fee structure will update at that time (but they're not going to solidly commit to a timeline either!).
