| Topic | Posted |
|---|---|
Feature Requests » Seasonal FAQ ResponsesWow, that looks fantastic! I was thinking of this in terms of "Question: Answer" but it looks like it's really much more like "If a guest asks about x, I'd like you to respond in y way." This is … (Posted 2 hrs ago) |
2 hrs ago |
Rezzy AI (Beta) » Guest Request Tasks Need LinksI just found where if they have actually booked, the booking is actually linked on the right sidebar. But inquiries aren't. (Posted 5 hrs ago) |
5 hrs ago |
Rezzy AI (Beta) » Guest Request Tasks Need LinksWhen Rezzy creates a Guest Request task, it always begins with the format: "Guest so-and-so (inquiry ORI#) . . . " The problem is that the ORI/ORB number is never hyperlinked; if I want to actually s… (Posted 6 hrs ago) |
6 hrs ago |
Rezzy AI (Beta) » Incorrect Airbnb Guest Cancellation TaskWhenever an Airbnb guest cancels their booking, Rezzy is creating a task out of it as if we have to do something to approve the cancellation. Airbnb guests don't have to request anything - they just … (Posted 10 hrs ago) |
10 hrs ago |
Rezzy AI (Beta) » Automatically Mark Tasks CompletedRezzy is going to town automatically creating tasks based on guest questions, but it seems to completely ignore our responses! This means our workload is somewhat doubled now, because we not only hav… (Posted 10 hrs ago) |
10 hrs ago |
Feature Requests » Seasonal FAQ ResponsesI know the FAQ feature is still in its early stages, so hopefully this is already on the drawing board. It would be extremely handy for the answers Rezzy comes up with to depend upon the season a gue… (Posted 10 hrs ago) |
10 hrs ago |
Feature Requests » Guest Import Needs to Include GuestID ColumnYes, that one. When guests come from Airbnb, their email addresses aren't in the system. But glitches in the channel integration and guest typos can both lead to errors in the guest's name and/or mul… (Posted 6 days ago) |
6 days ago |
Feature Requests » Guest Import Needs to Include GuestID ColumnIt would be super helpful if the guest importing spreadsheet included an optional GuestID column so we could correct/clean up the name fields. Airbnb doesn't send emails, so that's useless as an alte… (Posted Nov 20, 2025 11:47 AM) |
Nov 20, 2025 11:47 AM |
General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"Update: I just heard back from Airbnb tech support. Apparently there's a system-wide update going out to all hosts (not just PMS-connected ones) on December 1st, and they are anticipating that our fe… (Posted Nov 8, 2025 3:00 PM) |
Nov 8, 2025 3:00 PM |
Feature Requests » Logo for Direct BookingsI'd like to request that our company's logo show up in booking hover-over popups. Integrated channels get a logo, so it should be a piece of cake to have our logo used as well. Or maybe have an icon … (Posted Nov 7, 2025 11:50 AM) |
Nov 7, 2025 11:50 AM |
Feature Requests » Use Property Defaults for Security Deposits when converting Booking from Blocked DatesI would like to request that when converting blocked dates into a booking it use the property default for the security deposit instead of OR's default amount of $300. There are no properties in our p… (Posted Nov 4, 2025 11:41 AM) |
Nov 4, 2025 11:41 AM |
Feature Requests » Relative Seasonal RatesBut I don't use it . . . (Posted Nov 3, 2025 5:16 PM) |
Nov 3, 2025 5:16 PM |
General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"@Gina V: Wow, I'm not sure how I missed that when I was reading through! I'm glad I'm not the only one. (Posted Nov 1, 2025 6:40 PM) |
Nov 1, 2025 6:40 PM |
Feature Requests » "Hold these dates" customize defaultI'd like to request that there be an option to make "Hold these dates" checkbox for quotes be checked by default, instead of having to check it for every single quote we send out (which is a large pa… (Posted Nov 1, 2025 5:07 PM) |
Nov 1, 2025 5:07 PM |
Feature Requests » Relative Seasonal RatesI would love to be able to set some seasonal rates to be relative to other seasons instead of a hard-coded number. For example, it would be great for Labor Day Weekend to just be 10% higher than what… (Posted Nov 1, 2025 4:48 PM) |
Nov 1, 2025 4:48 PM |
General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"@Joe L - I know I've had issues with the Error tag getting stuck displaying, even though the error itself was corrected hours earlier. A couple nights' rest, computer restarts, and page refreshes see… (Posted Oct 30, 2025 6:28 PM) |
Oct 30, 2025 6:28 PM |
General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"Anyone else having issues with not actually being switched over yet? I went through a lot of work over the last two days updating all our rates to avoid giving away too many bookings at a 15.5% disco… (Posted Oct 30, 2025 6:26 PM) |
Oct 30, 2025 6:26 PM |
General Help and Questions » How to set up annual festival events?Did you ever find a better solution? I just up-voted the feature request for relative dates in setting up seasons. (Posted Oct 29, 2025 6:31 PM) |
Oct 29, 2025 6:31 PM |
Feature Requests » Allow for relative season datesYES! Date-specific seasons really don't make much sense in this industry! Just in case someone's searching for this with different text, some less-common names for it would be: rule-based; recurr… (Posted Oct 29, 2025 6:28 PM) |
Oct 29, 2025 6:28 PM |
Feature Requests » AVIF SupportI would find it very useful to be able to use AVIF images instead of having to downgrade my entire library to the outdated, much slower and bigger JPG format. (Posted Oct 29, 2025 3:17 PM) |
Oct 29, 2025 3:17 PM |
