Issues responding within mobile Inbox

Renee C
Dec 4, 2025 12:45 PM
Joined Feb, 2024 38 posts

I have issues responding to messages using the mobile version on my iPhone 14. I can type but the send button won't work. I either have to close/reopen or go to my computer.

I think it happens more often when I'm responding to an incoming message.

Next time it happens I'll try to screen record but curious if anyone else has a similar problem.

Alece
Dec 4, 2025 5:05 PM
Joined Jan, 2020 299 posts

This has happened to me recently as well. There is no error that appears on my end -- it just doesn't send. 

Katie W
Dec 9, 2025 10:28 AM
OR Team Member Joined Jul, 2023 51 posts

Hello!

Can you please submit a support ticket to help@ownerrez.com, and include screenshots of any errors you're seeing so we can take a look?