New guest portal and Charge Automation

James L
3 hrs ago
Member for 4 years 106 posts

I have a question regarding the new check out process and using Charge Automation for security deposits.

In the past I would have a security deposit set up on a property. This needs to be there to inform the guest at the booking point (airbnb). However I actually use Charge Automation to do the deposits themselves (useless EU law problem). This hasn't been a problem as i don't send out an OR link but a CA link.

Since the new Guest portal has been implemented i am suddenly getting guests having the security deposit hold taken twice.

Can anyone advise of the best way to set this up now?