Pricing for a disabled property

Tannya H
Jan 25, 2024 5:07 PM
Joined Jun, 2018 4 posts

I have disabled a property and just need confirmation that I won't be charged for it. Or does the property have to be deleted to avoid being charged? 

 

Thanks,

Blake Hughes

Pilot's Perch

Ken T
Jan 25, 2024 6:07 PM
OR Team Member Joined Aug, 2019 1705 posts

That is correct - properties which have been disabled, are not charged.  It is not necessary (and often not even possible) to delete them.

Cecilia G
Apr 13, 2025 5:08 PM
Joined May, 2019 6 posts

What about reviews, are they deleted when a property is disabled?

What about channel listings, I know that integrations are deleted, but what happens to the Airbnb and VRBO listings attached to it, do I have to go manually disable them on vrbo and airbnb?

Suzee S
Apr 16, 2025 10:34 AM
OR Team Member Joined Apr, 2023 51 posts

Hi Cecilia,

What about reviews, are they deleted when a property is disabled?

Reviews for disabled properties are no longer displayed in your reviews section in OwnerRez, although they are still retained. If you re-enable the property, the reviews will be there.

 

What about channel listings, I know that integrations are deleted, but what happens to the Airbnb and VRBO listings attached to it, do I have to go manually disable them on vrbo and airbnb?

We have documentation on what you'll need to do for the listings on these channels

Airbnb: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-setup-connecting#activate
Vrbo: https://www.ownerrez.com/support/articles/channel-management-api-integrations-vrbo-setup-connecting#disconnect