I have disabled a property and just need confirmation that I won't be charged for it. Or does the property have to be deleted to avoid being charged?
Thanks,
Blake Hughes
That is correct - properties which have been disabled, are not charged. It is not necessary (and often not even possible) to delete them.
What about reviews, are they deleted when a property is disabled?
What about channel listings, I know that integrations are deleted, but what happens to the Airbnb and VRBO listings attached to it, do I have to go manually disable them on vrbo and airbnb?
Hi Cecilia,
What about reviews, are they deleted when a property is disabled?
Reviews for disabled properties are no longer displayed in your reviews section in OwnerRez, although they are still retained. If you re-enable the property, the reviews will be there.
What about channel listings, I know that integrations are deleted, but what happens to the Airbnb and VRBO listings attached to it, do I have to go manually disable them on vrbo and airbnb?
We have documentation on what you'll need to do for the listings on these channels
Airbnb: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-setup-connecting#activate
Vrbo: https://www.ownerrez.com/support/articles/channel-management-api-integrations-vrbo-setup-connecting#disconnect