Hello OwnerRez Team,
I’d love to see a feature that allows hosts or booking guests to add “Registered Guests” to a reservation who can receive reservation communications and participate in the message thread.
Many of our reservations involve multiple families or groups splitting the cost, where only one person is technically the booking guest but several others are staying at the property. It would be extremely helpful if those additional guests could be added to the reservation so they can:
• Receive important communications such as check-in instructions, property details, and updates
• View the message thread and ask questions if needed
• Stay informed without relying on the primary guest to relay information
Ideally, the system would allow hosts to collect basic information such as name, email, and phone number, possibly through the rental agreement or a guest information form.
Benefits of this feature include:
• Ensuring everyone staying at the property has access to key information
• Improving communication between hosts and all guests in the group
• Better visibility for hosts on who will be staying at the property
• Supporting common booking scenarios where multiple families or friends share a reservation
• Allowing hosts to build relationships with all guests, which can lead to additional reviews and future bookings, particularly for direct bookings outside of OTAs
This would greatly improve communication and guest management, especially for larger group reservations.
Thank you for considering this feature.
