Can we have a text messaging alert when an inquiry comes in?
Claudia
Hi Claudia,
Good suggestion! I know it's been asked for before and flagged as future development.
-Michelle
This would be great, I have missed a few email inquiries. Even though I have push notifications enabled, I don't always receive email notifications when I am in a poor cell service area, which is often where we are. However, I always get text alerts on my GV number.
You should be able to set this up for yourself by creating an Inquiry type SMS template, inserting your phone number as the recipient in the "To" bar, like so.
Then, configure a corresponding Trigger that fires immediately when an inquiry is received, like this:
I don't think we have any available field codes for Inquiry templates that would link you to that inquiry, but it would give you the SMS notification you're looking for if push notifications or email notifications are spotty for you in certain areas.
Between push notifications and the ability to fire an SMS to yourself as described above, this request has been satisfied. I'll go ahead and mark it released!
