Automatic tagging and triggers for SURCHARGES

Ann-Tyler
Dec 4, 2024 11:27 PM
Member for 6 years 23 posts

This has definitely been mentioned before, but I wanted to put out another request as OR is deep into trigger automation updates these days. We desperately need to have an automation available for details within the booking. When someone buys a basket or a couples massage (set up as "surcharges") during their booking process, we want to 1) tag the booking with the surcharge automatically which would 2) allow us to send an email out for any booking with that particular tag.  

Could you let me know if this type of automation in tagging is in the works? Thanks!

Donaven B
Jun 8, 2025 9:08 AM
Member for 3 years 45 posts

this seems to have been implemented now.

Bri
Jun 13, 2025 5:05 PM
OR Team Member Member for 3 years 655 posts

That's correct! This feature has been released. Apologies, we must have missed updating the status on this request.

https://www.ownerrez.com/support/articles/update-2025-05-21