Leaving Hostaway because of the 2% booking fee?

Ann-Tyler

Joined July 2019
20 posts
Topic

Feature Requests » Automatic tagging and triggers for SURCHARGES

This has definitely been mentioned before, but I wanted to put out another request as OR is deep into trigger automation updates these days. We desperately need to have an automation available for de…

(Posted 6 days ago)

Feature Requests » Trigger to send follow up to unbooked quoted inquiries

This is still a great idea, but it’s also tricky when a customer creates multiple quotes, checking out different options and then finally books one of them. The other one (or more) quotes would not n…

(Posted Oct 3, 2024 9:37 PM)

Feature Requests » Tag Automations

The ability to have an automated tag associated with a surcharge is our #1 pain point with OR.  We would love to know what your timeline is on this upgrade. Thanks!

(Posted Oct 2, 2024 9:24 AM)

Feature Requests » Need to run a report for add-ons/surcharges

Understood. I’m thinking that if you’re in motion making tags automated (based on triggers), perhaps that would solve the problem. A guest buys a baby crib or a gift basket and the booking gets autom…

(Posted Apr 18, 2024 2:27 PM)

Feature Requests » Tag Automations

That's great news! Any updates on the ETA for this new feature?

(Posted Apr 18, 2024 11:53 AM)

Feature Requests » Need to run a report for add-ons/surcharges

We're still waiting for this feature.  Do you have an update on when it might be available?

(Posted Apr 18, 2024 11:50 AM)

Feature Requests » TikTok pixel

I appreciate the Facebook and Google Analytics pixel integration, but we would also like the ability for a TikTok pixel to integrate with the OR widgets.  We're finding more and more people are choos…

(Posted Jan 4, 2024 3:45 PM)

Feature Requests » Trigger to send follow up to unbooked quoted inquiries

Yes, this would be fantastic.  Is there any chance OR is in the process of adding quotes to your triggers? I'd bet we could increase bookings by 10% by just following up on all the non-booked quotes …

(Posted Oct 30, 2023 4:48 PM)

General Help and Questions » Reports possible on any field chosen?

Agreed!! I really need to be able to run a report on surcharges.

(Posted Jan 10, 2023 6:28 PM)

Feature Requests » Need to run a report for add-ons/surcharges

We'd like to add more add-ons for our guests via the surcharge function, but unfortunately, we don't see an easy way to run a report or get an alert when the purchase is made.  We can do a line item …

(Posted Jan 6, 2023 1:38 PM)

Blog » New OwnerRez pricing for 2023

I really appreciate your thoughtful explanation of what your team is working on.  We're happy to pay more for the constant upgrading and support that you provide.  Your team is top-notch.  Keep up th…

(Posted Dec 14, 2022 9:29 AM)

General Help and Questions » Add-ons/Packages

Just wondering if this has climbed the list yet? We’re in the midst of integrating all of our experiences with a new software company so we’ll be running lodging in OwnerRez and “experiences” in a so…

(Posted Feb 8, 2022 7:43 AM)

Feature Requests » Support the “book it now” feature on Instagram

yes!! This would be great. We do 95% of our business from instagram marketing and influencers.

(Posted Feb 8, 2022 7:23 AM)

General Chat » New user with a Wix website

We use Wix.  There are some limitations with the booking widgets, but you can take a look at our site to see how we've handled it.  Most traffic goes to Book Now page which offers the widget for sear…

(Posted Jan 7, 2022 4:45 PM)

General Help and Questions » Add-ons/Packages

Is there a notification that happens when someone buys an add-on or perhaps a report we can easily run that shows add-ons for a particular period?  For example, if we sell charcuteries, it would be u…

(Posted Jan 5, 2022 1:25 PM)

Blog » What's the single biggest feature missing from OwnerRez?

Would love a zapier connection to HubSpot or other third party CRM platforms.

(Posted May 22, 2020 11:34 AM)

Blog » New Rates Editor Unveiled!

I just figured it out - Nevermind!

(Posted Mar 30, 2020 1:22 PM)

Blog » New Rates Editor Unveiled!

I love the idea of this new setting, but I'm having some problems with the weekend vs weekday feature. I can't figure out how to configure a weekend rate different from a weekday rate in the same se…

(Posted Mar 30, 2020 1:09 PM)

General Help and Questions » selling extra "experiences" or items

Got it! Thanks!

(Posted Aug 20, 2019 2:42 PM)

General Help and Questions » selling extra "experiences" or items

I'd like to offer my guests the option to buy extra items (t-shirt or coffee mug, for example) and/or an extra experience (the romance basket, for ex) during their booking process. Is it possible to…

(Posted Aug 18, 2019 9:19 AM)