Check in and Check out times for automated tags

Status: Closed 7 Votes
Bri
May 21, 2025 1:18 PM
OR Team Member Joined Mar, 2022 285 posts

[This topic has been merged with another topic (Upsell Trigger - For Late Departures or Early Arrival).All unique votes have also been merged.]

Diana R
Sep 5, 2024 7:07 PM
Joined Feb, 2021 6 posts

We would like to be able to automatically tag if someone wants early check-in or check-out or if we change the time the guest checks in or out and it automatically tags it. 

Magnolia A
Sep 5, 2024 7:09 PM
Joined May, 2023 2 posts

Great idea 

This is an awesome addition 

Jason I
Feb 21, 2025 6:58 AM
Joined Mar, 2021 8 posts

Yes, this is what would make this upsell a more automated feature. I currently have an tag automation for pets which then I use to trigger an email to remind our cleaners to set out the pet gear. I would like to do the same for early check-in/late check-out.

Bri
May 21, 2025 1:18 PM
OR Team Member Joined Mar, 2022 285 posts

[This topic has been merged with another topic (Upsell Trigger - For Late Departures or Early Arrival).All unique votes have also been merged.]

Bri
May 21, 2025 2:06 PM
OR Team Member Joined Mar, 2022 285 posts

v2 of Tag Automations dropped in today's release!

You can now apply conditions to Triggers and Tag Automations for the following:

  • Review left (No Review, star count, etc.)
  • Door lock code (Code Not Generated, Code Failed to Generate, Code Generated Successfully)
  • Optional surcharges
  • Discounts
  • Check-In Time (is standard/non-standard)
  • Check-Out Time (is standard/non-standard)
  • Repeat/Return Guest (previous bookings at the same property, or not)

We're still working on getting the support content written up on these new additions, so please bear with us there. If you have any questions, feel free to reach out to help@ownerrez.com so that our Support team can assist.