Feature Request: Rezzy AI Knowledge Base Audit & Search

2 Votes Requested
Peter Brimhall
31 mins ago
Member for 9 years 30 posts

As our library of FAQs and Directives grows, it becomes increasingly difficult to maintain consistency and avoid duplicate or conflicting information. I would like Rezzy to include an AI-powered Knowledge Base Audit tool.

Key features:

  • Audit FAQs and Directives for duplicates, conflicts, overlap, outdated information, and optimization opportunities.
  • Search all FAQs, Directives, and property-specific knowledge by keyword or topic (e.g., "pets," "Wi-Fi," "service animals") to quickly determine whether a subject has already been covered.
  • Suggest content that should be merged, updated, or expanded based on guest questions and AI usage.
  • Compare property-specific knowledge with global knowledge to identify inconsistencies or missing information.

This feature would help property managers maintain a clean, organized knowledge base, improve AI accuracy, reduce contradictory responses, and save significant time managing Rezzy as the knowledge base grows.

Alece
29 mins ago
Member for 6 years 394 posts

100% yes!! Then when Rezzy gets back-end updates that impact our Directives, it could inform and guide us to adjust accordingly!