Import TouchStay guidebook links into OwnerRez

Mike R
Nov 7, 2022 2:42 PM
Member for 4 years 4 posts

I would be helpful if the individual TouchStay guidebook links that are created for each guest that expire after the guest checks out could be imported into OwnerRez and stored as part of the guest's record.

Right now, the guest's information is passed to TouchStay and they send the guidebook link out to each guest.  I would like to have the ability to send the guest's TouchStay link along with their check in instructions but I am not able to do this.

Shawn H
Nov 7, 2022 2:47 PM
OR Team Member Member for 4 years 299 posts

Hi Mike - Touch Stay recently updated their integration with us to allow this. Please see here: https://www.ownerrez.com/support/articles/Touch-Stay#how-to-send-guidebook-links-to-ownerrez-as-field-codes

Mike R
Nov 7, 2022 2:50 PM
Member for 4 years 4 posts

Nice, thank you!

Sarah C
Dec 8, 2022 3:49 PM
Member for 3 years 2 posts

Does this integration work for an AirBNB template? I'm unable to insert a link, nor am I able to bring in my Custom Field Definition ({BXTOUCHSTAYLINK}) into the template when I try to create an "AirBNB template."

Ken T
Dec 8, 2022 10:10 PM
OR Alum Member for 6 years 1704 posts

Please write in to the Helpdesk with examples, so we can take a look.  So long as it's being sent after the guest has booked, I don't see any reason why it shouldn't work with Airbnb.