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Shawn H

OwnerRez Team Member
Joined September 2021
296 posts
Topic

Feature Requests » International SMS messaging

Follow this thread to stay up on WhatsApp happenings: https://www.ownerrez.com/forums/requests/whatsapp-business-integration

(Posted Aug 19, 2025 7:44 PM)

Feature Requests » WhatsApp Business Integration

Marking this one back 'In Development' as we've cleared a couple of hurdles on this effort toward WhatsApp for Business in the OwnerRez unified inbox!

(Posted Aug 15, 2025 4:25 PM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

Andrew and Brittney, thanks for kicking off the feedback here! -We need the ability to copy FAQ's from property to property quickly and easily. Some significant enhancements are coming for F…

(Posted Aug 14, 2025 10:33 AM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

Hello, Rezzy AI beta users! Now that Rezzy AI has been out in beta for a few weeks (and while there are the "thumbs up" and "thumbs down" options in the Unified Inbox on Drafts), we wanted to ope…

(Posted Aug 11, 2025 1:36 PM)

Feature Requests » WhatsApp Business Integration

We realize how critical this feature will be and want to get it released. It's not de-prioritized, per se; it's just not in development (i.e., being actively touched by a developer and/or tester), so…

(Posted Jul 21, 2025 6:29 PM)

Feature Requests » WhatsApp Business Integration

We are having to pivot a bit and are delayed on that effort. I've marked this one back as Planned as we are not actively developing/testing on it. We'll provide an update here again as soon as we can…

(Posted Jul 21, 2025 5:29 PM)

Feature Requests » Built-in AI (similar to ChatGPT)

Hello all! Today's release has some fun news! Rezzy AI is here. It is in beta, so you will need to request access, if you haven't already, but we wanted to share with this group as soon as possible. …

(Posted Jul 16, 2025 10:38 AM)

Feature Requests » Same Day Bookings with Time Cut Off

Hello all! Some great news to share today. OwnerRez now supports same-day bookings up to a specified time. Please Note: The one exception is Vrbo. Vrbo does not allow same-day bookings, so this f…

(Posted Jun 18, 2025 12:09 PM)

Feature Requests » Levels of Team Access Permissions

Hello all! We released the new level of Tiered Access for Team Access Staff users, which centers around adding "Limited Access" permissions by property. This will help accounts with staff who nee…

(Posted Apr 17, 2025 4:59 PM)

Feature Requests » WhatsApp Business Integration

No ETA that we can provide at this time. The integration requires a WhatsApp for Business account, which has a cost associated with it, so the pricing model is TBD. We'll be able to share more on…

(Posted Feb 14, 2025 1:51 PM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

I agree. I'd love to see an OR guest communication phone app, allowing push notifications, that has all the threads from the various OTAs while also being connected to a text portal imbedded in an OR…

(Posted Feb 13, 2025 8:12 PM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

BUMP! Any updates on this? I'm hoping to have a LOT more direct bookings in 2025 and manually emailing guests that book through the website feels like a sloppy/clunky way to communicate. This thr…

(Posted Feb 13, 2025 8:11 PM)

Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes

Hi Scott - this is coming in a future update with some other Inbox additions we're working on.

(Posted Feb 13, 2025 6:46 PM)

General Help and Questions » Are message templates actually really seriously not available from the new unified inbox?

Search and window resizing are things on the table for consideration. Thanks for those and your other feedback! P.S. The templates in the Inbox were put back in place earlier this week. Some othe…

(Posted Feb 5, 2025 5:45 PM)

General Help and Questions » Check-lists?

Hi Michael - I replied to your feature request (https://www.ownerrez.com/forums/requests/check-lists#76670) and so am going to close out this topic here.

(Posted Feb 5, 2025 4:18 PM)

Feature Requests » Check Lists

Hi Michael, this request contains several ideas, which makes it hard to say whether we're moving forward on all of them or even one thing. Or we can already do some of the things in a roundabout way …

(Posted Feb 5, 2025 4:16 PM)

Feature Requests » Can we have a Filter here for Feature Requests by Tag - Planned, declined, in development, requested

This was released today! Enjoy.

(Posted Feb 5, 2025 8:56 AM)

Feature Requests » Seeing booking info at top of "Conversation" with guests

[This topic has been closed as a duplicate of another topic ( Make the Inbox feature similar to other messaging apps and inboxes (/forums/requests/inbox-feature-similar-to-lodgify) )]

(Posted Feb 1, 2025 9:59 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

[Another topic was closed as a duplicate of this topic ( Seeing booking info at top of "Conversation" with guests (/forums/requests/seeing-booking-info-at-top-of-conversation-with-guests) )]

(Posted Feb 1, 2025 9:59 PM)

Feature Requests » Consolidate Guest Communications

[This topic has been closed as a duplicate of another topic ( Make the Inbox feature similar to other messaging apps and inboxes (/forums/requests/inbox-feature-similar-to-lodgify) )]

(Posted Feb 1, 2025 9:57 PM)