I recently discovered that when using the Create Quote process, selecting a source (such as Airbnb or Vrbo) does not include the channel rate adjustment markup in the generated quote.
I often create quotes when a guest asks about extending their stay so I can quickly see the nightly rate. I had always assumed that selecting Airbnb or Vrbo as the source would apply the corresponding channel rate adjustment to the quote. However, after noticing a discrepancy and contacting support, I was told:
“The Quote creation process will not include any channel markups, as Airbnb and Vrbo follow their own quote processes.”
This was surprising, because the ability to select a source during quote creation strongly implies that the quote would reflect the pricing structure for that channel.
Please allow quotes to automatically include any applicable channel rate adjustments when a source (e.g., Airbnb or Vrbo) is selected. This would allow hosts to generate accurate channel-specific quotes and quickly evaluate pricing scenarios such as reservation extensions.
