Interface Error - Incorrect Character Limit Enforcement in Room Description Field

This one is not a feature request, it is an existing error.

1. Summary of Error

The Room Description field displays a 60‑character limit, and the interface actively counts characters up to 60. However, the system rejects input longer than 40 characters, indicating that the actual enforced limit is 40, not 60. This discrepancy causes user confusion and prevents accurate data entry.

2. Steps to Reproduce

1. Navigate to Property → Rooms → Edit Room (example: Bathroom).
2. Locate the Room Description field.
3. Observe the on‑screen note indicating a 60‑character limit.
4. Enter text between 41 and 60 characters.
5. Attempt to save.

3. Actual Behavior

• The system blocks saving when the description exceeds 40 characters.
• The user receives no clear indication that the true limit is 40.
• The character counter and instructional text continue to show 60 characters, creating a mismatch between UI guidance and system validation.

4. Expected Behavior

One of the following should be true:

• Option A: The Room Description field should accept up to 60 characters, consistent with the UI message and character counter.
  OR
• Option B: The UI should be corrected to display a 40‑character limit if that is the intended system constraint.

5. Impact

• Users waste time troubleshooting why valid text is being rejected.
• Users incorrectly assume the issue is caused by special characters, spacing, or formatting.
• The mismatch creates unnecessary friction and undermines confidence in the interface.
• The limitation is especially confusing because the Room Description field does not appear to sync to external platforms, making the strict limit unnecessary.

6. Conclusion

This is a UI/validation defect: the displayed character limit (60) does not match the enforced character limit (40). The system should either update the UI to reflect the correct limit or update the validation logic to match the stated 60‑character capacity.

Thank you for reviewing this issue.

Hi Ed!

Could you please write to help@ownerrez.com and include the text you're inserting into the description so we can take a look?

I tried many things before determining you had a 40 ch limit.  Enter any string  "12345678901234567890123456789012345678901" is 41 charecters and will fail.   Try "1234567890123456789012345678901234567890" and it will accept