Per OwnerRez support, the expected flow for review notifications is:
Initial notification when a guest submits their review
A second/final notification when the review is published/live
This previously worked as expected, but stopped in late 2025.
Current behavior:
We do receive the initial notification when the guest submits their review (before it’s published, while our host review is still pending)
We do not receive the second/final notification after we submit our host review and the guest review is published
Why this matters:
We rely on that final notification as our trigger to write a public response. Without it — and without the ability to filter reviews by “response not written” — it becomes much more cumbersome and time-consuming to track which reviews are actually live and ready for response.
Request:
Please restore the final “review published” notification behavior, or provide a configurable notification for when a review becomes publicly visible.
