Option to turn off Rezzy task creation / Only have Rezzy create tasks for the team when she is actively replying

Our office hours are 9am-5pm. We are using Rezzy to autorespond to guests during the off hours. She makes tasks for the team all day long. It would be much less redundant and more useful if we could change the setting and have Rezzy only create a task for the team when she is working solo (after hours). During the day her tasks are redundant because we have staff actively working and respnding to guest issues.

Hi Julie,

Great suggestion! Thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.

And in the meantime, as we discussed previously, I will share this internally.  As I feel this would be a great addition to make Rezzy task generation even better!

Have a great evening and glad you are enjoying Rezzy!

I would love the same ability. In fact maybe it could be part of the schedule or directive settings on whether or not you want Rezzy to create tasks under those conditions. Personally I think I'd prefer to have Rezzy's task generation disabled entirely for my particular use case, so having that flexibility would be very helpful.

Keep Rezzy AI draft responses enabled, but disable automatic task creation entirely, or allow us to exclude specific request types such as early check-in, late checkout, pet questions, amenity questions, and other routine guest requests from task creation.