Option to turn off Rezzy task creation / Only have Rezzy create tasks for the team when she is actively replying

Requested
Julie A
yesterday
Member for 6 years 27 posts

Our office hours are 9am-5pm. We are using Rezzy to autorespond to guests during the off hours. She makes tasks for the team all day long. It would be much less redundant and more useful if we could change the setting and have Rezzy only create a task for the team when she is working solo (after hours). During the day her tasks are redundant because we have staff actively working and respnding to guest issues.

Steven C
yesterday
OR Team Member Member for 4 years 50 posts

Hi Julie,

Great suggestion! Thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.

And in the meantime, as we discussed previously, I will share this internally.  As I feel this would be a great addition to make Rezzy task generation even better!

Have a great evening and glad you are enjoying Rezzy!