The "RATE" column, that column should be eliminated as it serves no beneficial purpose. It’s not necessary to show those percentages. It’s just a reminder to the guest on how much they are being charged.
I’ve been successful over the last 8 years with my 9% processing fee with no pushback from guests. Highlighting the 9% will cause issues for us. I know I can hide in the rate, but I am already hiding the cleaning fee there.
Also, include the property photo on the quote. The guest may be considering several units and needs a reminder of which property this quote is for. Guests remember a photo more easily than a name or address. The property photo is only visible if they click on to move forward with the booking or more information.
|
||||||||||||||||||
|
