I am working on building out my Rezzy Directives and am trying to hone in responses regarding early check-in or availability to extend a guest's stay. When testing in the Sandbox, (under Interjection) Rezzy stated, "I don't have visibility into whether the night before is booked, so I'm using the general advance-request language and offering to check availability for booking the night before as an option."
It seems to me Rezzy should be able to reference the calendar and determine whether the night before/after is available. This would have a variety of uses and benefit!
I think some Rezzy quoting capabilities we've been working on will resolve this request. That work is in testing at this time. I'll see if we can repro your scenario here and get better results while in testing. Given that I think the work in motion will address this concern, I'm going to mark this request as Planned at this time.
Hey Alece,
Can I ask you to test a scenario like this in the Rezzy sandbox again? I think we got it handled but wanted to have you poke at it before marking this released.
@Bri -- This seems to be working now! I'm still working to refine my Directives to get it to use that information exactly as I'd like it to, but Rezzy does seem to be able to access that data now. THANK YOU!
Excellent! Marking this request released.
Hey @Bri -- I'm running into a Sandbox example where the logic seems to be failing on this. Can I email you with more specifics or prefer I share here?
Yeah, let's take it up via email please. That way we can discuss account details if needed.