Rezzy: allow draft creation even after triggered auto message reply is sent

1 Vote Requested
Alece
Feb 18, 2026 5:48 PM
Member for 6 years 346 posts

When a guest sends an inquiry or even instant books, our automated message trigger fires off our standard response (as intended/expected). However, then Rezzy cannot suggest a draft reply to the guest's initial message since theirs is no longer the most recent in the thread. This should be corrected so that Rezzy automatically looks for the last message by the guest in order to draft a reply, regardless of whether or not our triggered templates fired off a reply in between.

Katie W
Mar 25, 2026 10:44 AM
OR Team Member Member for 2 years 116 posts

We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.