Currently, Airbnb reservation alteration requests do not appear in the OwnerRez inbox. Absolutely zero notifications come through OR for these guest-initiated requests. These requests do show inside Airbnb message threads, which suggests they are being delivered through Airbnb’s messaging system in some form. However, they are not being passed through the OR inbox API. For those of us trying to make OwnerRez our true single source of truth for all communication, this is a meaningful gap.
If this is currently blocked by Airbnb’s API limitations, it would be helpful to confirm that — especially since these requests now appear in Airbnb message threads. If it is technically possible via Airbnb's API, I'd love to see these alteration requests in the OR inbox thread with an actionable button to review/approve/decline. This would allow Rezzy to trigger a Task for human involvement as well.
We've received your feature request—thank you! If you think others would love this too, spread the word and invite them to upvote. Community feedback really helps us prioritize what to build next.
