TEMPLATE FONT SIZE

When entering editor for templates etc. the default font size is 10 which then has to be changed to something larger. Please provide either a larger default or ability to set font size preference.

You already can change font size and font type.

How do you change the template's default font size/

I would love it if I could specify a font and font size that would be used as the default in all new templates I create. As it is every time I create a new template I have to change the font and font size to match all the others. It seems like a little thing but it ends up being quite time consuming over time.

I found a work around.

I use the Alternative Quick Workaround down below this.

Basically, OR uses an HTML template, so we are limited by that set of rules.

Recommended Solution: Use HTML Mode for Consistent Styling

1. Go to Settings > Messaging > Templates.
2. Edit (or create) your email template.
3. In the rich text editor toolbar, click the <> (HTML/Source) icon to switch to HTML mode.
4. Wrap your content (or the main body) with a style that sets Arial 12pt as the default. For example:

HTML

<div style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; line-height: 1.5;">
   [Your default text here or placeholder content]
   
   <!-- Insert your field codes as normal -->
</div>

1. Click Update to return to the visual editor.
2. Use the visual editor for any additional formatting, but always start new custom text inside that styled div (or apply the style to new paragraphs via the font dropdown).
3. Save the template and test with Preview.

This forces most of the body text to Arial 12pt by default, and new text you type should inherit it better.

Alternative Quick Workarounds

• Select All + Set Font Once Per Template: In the visual editor, press Ctrl+A (or Cmd+A), choose Arial and 12pt from the font/size dropdowns, then save. Future edits often inherit better after this.
• Clear Formatting First: If pasted or default text is stubborn, highlight it and click the Clear Formatting (Tx) icon, then reapply Arial 12pt.
• Theming Footers/Headers: For consistent branding across emails, go to Settings > Branding & Legal > Theming, edit your theme's Email Header/Footer, and apply similar font-family and font-size styles there.

OwnerRez's rich text editor (based on older CKEditor-style tools) sometimes defaults inserted text to 10pt, which is why this happens. HTML mode gives you the most control.